KYC Hospitality is the global technology ecosystem for Hotels, focused on revolutionizing the archaic workflow that has plagued the industry for decades as well as introducing AI-focused systems to enhance every aspect of the Guest experience.
Our team includes Founders and Executives of most of the major Hotel brands including Four Seasons, Fairmont and Intercontinental. We are funded by several of the world's most iconic investors as well as highly respected Silicon Valley investors.
Role OverviewThe QA engineer role will be responsible for leading our QA, testing, and testing automation efforts, to comprehensively test our large and complex hotel management platform. This role's focus will be to automate our hundreds of UI-related tests while also introducing API-level testing across our internal services. In addition, you'll help developers upgrade their unit and lower-level testing while continually improving our processes, tooling, technology, and documentation.
Our QA engineers need strong problem-solving skills and the ability to communicate clearly with all departments, from engineers to the CEO. They must demonstrate strong organizational skills and independently manage quality assurance activities through proactive coordination with engineers and business teams, showcasing a high level of self-reliance in their efforts.
ResponsibilitiesLead our QA automation effortsCreate tests to identify problems at UI, API, and Unit levelsDocument and analyze bugs and errors found during testsRecommend improvements in software to enhance user experienceMaintain updated knowledge of industry trends and advancementsQualificationsExtensive experience in software development and testingHigh proficiency in computer technology and programming languagesStrong knowledge of Linux and Microsoft WindowsIn-depth understanding of Java, Python, SQL, C++ and XMLGreat team player and able to work efficiently with minimal supervisionAble to sit in front of a computer for long hours at a timeRequired Skills & ExperienceMinimum 5 years in test automationTesting both front-end and back-endTest and seed data planning & generationDefining test plans & processesAPI testing experience & understandingExceptional attention to detailExcellent analytical and problem-solving skillsGood documentation with excellent oral and written communication skillsContinued interest in learning new tools, techniques, and technologiesHelpful Skills & ExperienceHotelMulti-Tenant Test Data & ScenariosTesting configurable systemsSeleniumLoad testingMock servicesCharacterWe're a tight-knit team. Every one of us genuinely loves what we do; we love KYC and we're in this to win for the right reasons- we want to create a happier world through happier travelers and yes, we each have our unique set of life goals that we hope KYC can enable us to achieve. Most importantly, we are a team that places utmost priority on mutual respect, kindness and empathy. We have zero tolerance for disrespectful and inappropriate behavior, crass language, laziness, lack of integrity, racism, ageism, sexism or any other kind of negative -ism you can think of.
If you're looking for the kind of infamous "perks" that come with some Silicon Valley companies like sponsored binge drinking, illicit behavior encouragement, "bro" mentality, cutting corners in your work- we are not the right company for you. We're searching for decent human beings who believe in good old fashioned hard work and earning success through ethical behavior. We respect people who have strong beliefs but who can communicate their thoughts and ideas respectfully and thoroughly AND are humble enough to admit when they're wrong or that a colleague's method may be better.
Passion For Luxury Hotels and TravelYou must have a fundamental grasp of the business of luxury hotels and luxury brands or at the very least, have a huge desire to learn about this and be able to do so quickly by working closely with our CEO. You must love travel (though your position does not require traveling) and understand why travelers are willing to pay exorbitant amounts for certain luxury hotel and travel experiences.
Passion for FoodYou must love food. If you don't have a huge passion for food, you probably won't get along with any of us.
Core Skills: API Testing, Testing, Selenium
Other Skills: Seniority: Senior
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