Radiology Support Associate Iii, Radiology Diagnostic, Full-Time, Weekends, Day/Evenings

ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare's most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
What We Offer
MarinHealth offers a comprehensive suite of employee benefits that support your health, wellness, and financial security. Our robust Wellness@Work program includes onsite health & fitness classes, discounts, and promotes a healthier lifestyle for employees. We also provide a 403(b) contribution plan and company-funded retirement plan, life insurance, vacation, holiday, and sick leave. These benefits, along with our highly competitive compensation package, make MarinHealth one of the best places to work in the Bay Area. Join us and find your next career at MarinHealth.

External hires are subject to a background check and pre-employment medical screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal, state, and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.
JOB SUMMARY:
To maintain and retrieve Radiology files and result reports. To provide Radiology receptionist duties at desk and telephone. Performs patient scheduling and completion of all demographic and protocol specific information necessary for a complete scheduled exam.
JOB SPECIFICATIONS: EDUCATION:
High school diploma, GED or equivalent preferred. Completion of business school or related training, including computer courses preferred.
EXPERIENCE:
Two years clerical or secretarial experience in a health care setting with computer-based familiarity.
PREREQUISITE SKILLS: Demonstrated interpersonal skills to deal effectively and courteously with a diverse group of internal and external visitors and callersAccurate typing at 30 wpmBasic to intermediate skill in word processingKnowledge of medical terminologyAbility in database managementAbility to learn and operate any and all computerized radiology information systemsAbility to organize and prioritize multiple tasks despite frequent interruptionsAbility to operate standard business machines, such as personal computer, fax machines and copierAbility to work collaboratively with team members, hospital staff, physicians, and outside agenciesDemonstrated excellent verbal and written communication skills with preference to speaking English, Spanish or other languagesLICENSE/REGISTRATION/CERTIFICATION:
None required
DUTIES AND RESPONSIBILITIES: ESSENTIAL (not modifiable): Answers telephones and provides standard information; provides limited screening of telephone calls, routes calls to other staff, and takes messagesAnswers routine questions, provides information and responds to inquiries concerning departmental activities and operations by relating or referring to established policies and procedures; refers visitors to sources of informationUses Radiology Information System as the source for maintaining accurate records required by Department Policy and Procedures.Participates actively in the achievement of organizational and departmental goalsResponsible for assuring patient wait times are minimizedAttends and participates in in-services and staff meetingsMaintains standards of the organization and departmentAbides by hospital policies on attire, work habits and relationshipsObserves confidentiality and decorum in conversation and behaviorAssists in the orientation of new employees.File Clerk: Utilizes the PACS system, for retrieving, and printing of studies as requested by physicians, patients, and hospital staff, to the standard of diagnostic quality set by Medical DirectorUpon request, reads or faxes patient reports to attending physicians and other facilitiesObtains releases and prepares films to be picked up by patientCalls other facilities to retrieve films, reports, etc., for our Radiologists or physicians, when necessaryPrepares materials for subpoenas as directedPrepares materials for Tumor Board meetingsActs as a department liaison for physicians needing assistance and/or training for utilization of Magic Web (PACS online system)Receptionist: Greets, directs, and receives patients at reception desk. Coordinates scheduled patient arrival with the appropriate exam-specific staffActs as liaison between patient and technical staffInitiates patient orders in MISYSWorks with Admitting department to facilitate patient registration processAssists Tech CoordinatorCompiles, audits, crosschecks and forwards to HIM paperwork related to patient procedures on a daily basisForwards problem account and account paperwork to the Radiology Supervisor dailyScheduler: Responsible for timely, accurate and consistent scheduling of all Radiology patientsStrong working knowledge of overall aspects of the scheduling process as it relates to patient admissions, pre admissions, insurance verification and customer serviceMaintains effective working relationship with external organizations and agencies, as requiredResponsible for creating and organizing new patient files, entering in patients' prior medical history into database, and maintaining accurate record keeping relative to schedulingContacts patients by phone to verify or change appointmentsResponsible for obtaining diagnoses, blood work, and/or HandP's from physician orders for radiological and nuclear medicine examsPrepares the pre-registration paperwork (by 10:30am) for AdmittingChecks on pre-authorizations from doctors' offices and patients and prepares for Admitting for next-day paperworkOrganizes the next day's paperwork, including:Ensuring appointments are accurateProper blood work for CT's and biopsies is obtainedEnsures all pertinent patient demographics are in MISYSUnlisted physicians are entered into the scheduling moduleAddressing any errors seen on the scheduleChecks on pre-authorizations from doctors' offices and/or patientsOrganizes and faxes nuclear medicine schedule (by 10:30) to the technologistsPrepares "insurance verification" for the special procedures casesFaxes requests for HandP's weeklyMaintains copies of schedules and orders for 10-12 monthsSECONDARY (modifiable):
Other duties as assigned
At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. We understand that some individuals may require medical or religious exemptions from these requirements, but we remain committed to prioritizing the health and safety of all.
The compensation for this role listed on this posting is in compliance with applicable law. The selected candidate's compensation will be determined based on the individual's skills, experience, internal/market equity factors, and qualifications.

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