Job Summary:The Receptionist at Scranton Motors Vernon will be responsible for providing exceptional customer service to all guests and employees of the dealership. This individual will serve as the first point of contact for guests and will represent the company in a professional and friendly manner. The Receptionist will also provide administrative support to the dealership's management team.Compensation & Benefits:This is a full-time, hourly position in the auto industry with a compensation range of $17 to $18 per hour. The salary will be paid on a weekly basis. In addition to competitive pay, employees at Scranton Motors Vernon have access to a comprehensive benefits package including healthcare, dental, and vision insurance, 401k, paid time off, and employee discounts.Responsibilities:Greet and welcome guests as they enter the dealership, providing excellent customer service and answering any initial inquiriesManage incoming phone calls and transfer them to the appropriate department or individualMaintain a clean and organized reception areaCheck guests in for appointments and direct them to the appropriate waiting areaAssist with administrative tasks such as data entry, filing, and document managementProcess incoming and outgoing mailMaintain and update customer information in the dealership's databaseWork closely with the sales and service departments to ensure timely and efficient communication with customersAssist with other duties as assigned by managementRequirements:High school diploma or equivalent1 year of previous experience in a receptionist or customer service role, preferably in the automotive industryAbility to multitask and prioritize in a fast-paced environmentProficient in Microsoft Office and experience with office equipmentDetail-oriented and organizedAbility to maintain a professional appearance and demeanor at all timesEEOC Statement:Scranton Motors Vernon is an equal opportunity employer and encourages all qualified applicants to apply. We do not discriminate based on race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
