Credit Consulting Services, a nationally recognized, well established, and highly respected accounts receivable management firm, is seeking a motivated and organized professional to work as their receptionist! This position is responsible for reception duties, clerical support to the Collections Department and Client Services Manager, as well as general office support. This role assists with administrative duties and communication with debtors.
ESSENTIAL FUNCTIONS: RECEPTION Check voicemail and distribute to appropriate individual (English & Spanish)Process counter paymentsAssist debtors that walk inSort through client services emailsCLERICAL SUPPORT Forward collector suit requests to clients (SVMH, HHOK, NMC, SVR)Print Credit Card Report and notate web and recurring paymentsPrint Daily Call Report and input into excelPrint post-dated check draft report and process checksReview/process bankruptciesReceive & Return Data Flow Fax (15th of each Month)Sort through Monthly Client Statements & Checks, and mail to all clientsPrint and distribute ARF'sVerify client information updates per collector requestsProcess personal injury liensFiling bankruptcy claimsMail out collector correspondenceProcess night drop box paymentsMail out Month End client statements and checksOFFICE SUPPORT Sort through faxes & correspondencePrepare office for the day by removing night phone from the phone system, unlocking the front doorMaintain payment drop-off box and street mailboxPick up mail from Post Office and distribute, collect outgoing mail and deliver to Post OfficeDocument delivery and pick-up from Law Firm and Banks.Assist employees with documents to be mailed, faxed, scannedWhat are the requirements? Ability to work in a team environmentAbility to use a computer and various software applications for collection purposesStrong organization and prioritization skillsStrong communication and negotiation skillsBasic math skillsBi-Lingual (English & Spanish) - preferred Self-motivated