Records Analyst

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Job Description - Records Analyst (240009F5)The Municipal Police Training Committee (MPTC) is a state agency within the Executive Office of Public Safety and Security (EOPSS). The MPTC's mandate and mission is to set the police training standards for all law enforcement officers certified by the Massachusetts Peace Officer Standards and Training Commission ("POST"), and to develop, deliver, and maintain a record of that training for over 20,000 police officers (municipal, MBTA, environmental, campus, hospitals), deputy sheriffs, harbormasters, constables, and other statutorily defined personnel who perform police duties and functions in the Commonwealth. These responsibilities are to be carried out in a way that ensures high quality, standardized, community-oriented training.
The MPTC's training programs include a comprehensive, 800-hour basic recruit training program for new police officers, statutorily required annual in-service training programs, and specialized training programs. The MPTC's academies work closely with the local municipal police departments in their respective regions and are responsive to regional training needs and requirements. The MPTC operates seven (7) regional academies and oversees ten (10) authorized academies across the Commonwealth.
The MPTC is seeking a Records Analyst to assist with the duties related to tracking, recording, and maintaining in our Training Management System, Acadis, the training records for certified law enforcement officers in the Commonwealth of Massachusetts.
Duties and Responsibilities: Developing expertise in police training requirements and overseeing the proper recording of both required training and additional specialized training.Maintaining, searching, retrieving, and disseminating police training records according to MPTC policies and procedures.Making corrections to records as necessary to ensure accuracy and completeness.Serving as a point of contact for law enforcement agencies and officers with questions or issues related to training records.Analyzing training records to monitor training compliance data and communicating with law enforcement officers and agencies to resolve compliance or record-keeping issues.Assisting with relevant record-keeping projects initiated by the Records Division Manager.Maintaining sufficient working knowledge of Acadis, the MPTC's training management system.Providing internal guidance and support related to record-keeping in furtherance of the goal of creating, collecting, and retaining complete and accurate records of police training.Reviewing and updating information received from Operated & Authorized academies to be uploaded in Acadis for the purpose of creating user accounts and documenting completed training.Maintaining an accurate and up-to-date list of Operated & Authorized Academy staff, including regular communication related to training records.Assisting with completion of select specialized classes in Acadis.Merging duplicate person records in Acadis to ensure accuracy.Maintaining the MPTC Acadis email inbox for daily requests for technical assistance from end-users.Participating as needed on calls and/or webinars related to Acadis.Assisting with other special projects related to Acadis, including working with the MPTC's Records Access Officer to pull data from Acadis for public records requests.Maintaining filing for all recruit and in-service course material according to MPTC's Records Retention schedule.Providing courteous and professional customer service.Performing related duties as required and assigned.Traveling as needed depending on the operational needs of the MPTC.Preferred Qualifications: Comfortable working with and around law enforcement personnel, including police chiefs, command staff, training officers, and patrol officers.Basic knowledge of police training, including recruit training requirements, annual in-service training requirements, and statutorily mandated specialized training requirements.Attention to Detail.Ability to learn the MPTC training database.Ability to learn the MPTC's learning management system and website.Excellent oral and written communication skills.Excellent organizational skills and recordkeeping.Excellent interpersonal skills and ability to foster strong relations with training stakeholders.Excellent understanding of Office 365, Excel, and other data analysis tools.Ability to exercise discretion in handling confidential information.Experience working both collaboratively and independently.MINIMUM ENTRANCE REQUIREMENTS: Applicants must have (A) at least three (3) years of full-time, or equivalent part-time, administrative, professional or technical experience in work involving research, data analysis, compliance, records management or program administration, or (B) an equivalent combination of the required experience and the substitution below.
Incumbents may be required to have a current and valid motor vehicle driver's license at a class level specific to assignment.
Substitutions: I. A Bachelor's degree in a related field may be substituted for a maximum of two (2) years of the required experience.
II. A Master's degree or higher in a related field may be substituted for the required experience.
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Official Title:Research Analyst II
Primary Location:United States-Massachusetts-Randolph-Thomas Patten Drive
Job:Legal Services
Agency:Municipal Police Training Committee
Schedule:Full-time
Shift:Day
Job Posting Number of Openings:1
Salary:61,195.94 - 88,071.36 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Penny O'Reilly - ********
Bargaining Unit: 06-NAGE - Professional Admin.
Confidential: No
Potentially Eligible for a Hybrid Work Schedule: Yes

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