Records Retention Manager

Details of the offer

Key responsibilities include managing records processing, storage, and disposition, overseeing operating systems and vendor relationships, and ensuring the security of member data.
Manager develops and sustains the new pledged collateral process and collaborates with the Secondary Market Team and S3 Service Center to implement an Investor Paid In Full process.


Bethpage has a commitment to excellence and the highest standards of member service.
Our values and behaviors are critical to the success and growth of the business and they were all created with a unique cultural foundation.
To review our values and behaviors, please visit The Brand is You

The estimated salary range for this role $80,089.00 to $96,107.00 annually.


Responsibilities Include: (Please summarize the 4-8 main responsibilities/accountabilities of the position.
List responsibilities in the order of importance and time spent.)


Implements policies and develops procedures for the retention of physical and electronic records in compliance with legal and regulatory requirements.
Monitors and maintains the records management program's policies and procedures.


Oversees operation and maintenance of records management practices, including creation, receipt, storage, retrieval, and disposition of records.
Maintains records according to the appropriate records retention guidelines and procedures to ensure compliance with applicable policies, regulations, and statutes.
Ensures proper and timely disposition of records in accordance with record retention schedules.
Coordinates with other departments and business partners to streamline record-keeping processes and facilitate easy access to information or physical documents when needed.


Establishes and oversees Bethpage's pledged process for collateralized documents.


Responsible for quality control check of loan records against 3rd party lender requirements, checks loan collateral to ensure all of the required documentation (originations, trailing documents) has been provided, prepares data files to the custodian, and works with the team in the preparation and shipment of collateral to the custodian as per their written instructions.
Addresses any collateral discrepancies & collaborates with S3 service center to make corrections to documents and send updated versions to the custodian in a timely manner.


Creates and maintains mortgage release process.
Develops and manages the documentation, tracking, and storage processes for paid-in-full collateral.
Ensure all paid-in-full (PIF) collateral complies with minimum retention requirements and oversee the disposition of these records.


Develops and manages annual budget.


Provides guidance and training to staff in the development and integration of records management methods and procedures into daily activities.
Establishes departmental standards and service levels objectives.


Manages third party service provider relationships to ensure contractual obligations are met

Conduct regular audits to ensure accuracy and completeness of physical records inventory.
Maintains effective communications with other departments to ensure business needs are being met

Actively contributes to ongoing process improvement and efficiency efforts.
Provide ad hoc project support of related projects

Certified Records Manager (CRM) preferred Familiarity with loan collateral and the various types of documents typically executed during the closing process.
Requires the ability to exert light physical effort in sedentary to light work.
Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (40-50 pounds).
Ability to perform value look-ups and manage data across multiple files using formulas.
Tasks may involve extended periods of time at keyboard or workstation.


Nominal Salary: To be agreed

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Job Function:

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