Job No: 532599; 10/16/2023
RECRUITMENT SPECIALIST
Student Services Professional II
Admissions and Recruitment
Salary Range:$4,610 - $6,556/Monthly
Work Schedule:Full-Time, Monday – Friday, 8:00 a.m. to 5:00 p.m.; exempt classification.
Essential Functions:Under the direction of the Associate Director of Recruitment, the incumbent is responsible for providing information regarding California State University admission policy and requirements, developing relationships with prospective students, parents, the on and off campus community, and encouraging qualified students to apply, and enroll at Cal State LA. The incumbent is also responsible for visiting high schools and community colleges for making group presentations, assisting prospective students, meeting counselors and other school staff. S/he will represent the University at college nights, college fairs and career day events, virtual activities and other recruitment and enrollment related activities; provide unofficial transcript review when appropriate; advise clients on appropriate major based on interest, experience, personal circumstances, and previous academic records. Responsible for the implementation of all recruitment activities (visits, college fairs, CSU presentations, and other traditional and non-traditional recruitment opportunities) at assigned schools/regions. Provide counseling to prospective applicants, and in some cases parents, on a wide variety of topics including admission requirements, university policies, majors and careers, costs and financial aid, and special programs. Provide quality customer service, assisting students, parents, counselors, and others with Cal State LA-related matters as requested. Research and respond to inquiries and assist with resolution of concerns as appropriate. Assist in the hiring, training, and providing work direction to student ambassador staff that are placed at local high schools and community colleges. Assist in the development of a comprehensive training program for ambassador staff as well as on-going staff development. Serve as Cal State LA liaison for on- and off campus partnerships as assigned, including but not limited to the College Board, CSU initiatives, special university community collaborations, high schools, and community colleges. Provide assistance in the planning and coordination of special events such as preview days, counselor conferences, counselor workshops, yield activities, and other events. Responsible for conducting continuous awareness and follow-up for all prospects, applicants and admits in order to increase the enrollment yield. Regularly correspond with prospective applicants through e-mail, telephone and via social media campaigns. Assist in the development of such efforts as requested.
Required Qualifications & Experience:Equivalent to graduation from an accredited four-year college or university in one of the behavioral sciences, public or business administration or job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year for year basis. Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for future growth. A master's degree in a job-related field may be substituted for one year of the professional experience. The incumbent must demonstrate effective written and oral communication skills. The incumbent must have the ability to speak in public forums and conduct presentations. Access to a reliable form of transportation is required in order to travel. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position.
California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 theCSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Desired Qualifications:Direct experience working with the recruitment of multiple constituencies including students of color, underrepresented students, and/or undocumented students.
Closing Date:Review of applications will begin on October 30, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.
In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.
Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.
To obtain employment information for the impaired call:
TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678
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