Regional Membership Sales & Retention Account Executive (SRAE) Location Hybrid remote in Norfolk, VA : Regional Membership Sales & Retention Account Executive Position is Hybrid with office location in Norfolk, VA (80% remote with local travel and 20% in office) Retail Alliance is a regional trade association based in Norfolk, VA. Our mission is to champion individual success of retailers through education, advocacy, and connections. We are currently seeking a candidate for the position of Regional Membership Sales & Retention Account Executive. This position will serve the Hampton Roads region of Virginia. If you have a passion for people, supporting local businesses, have experience in sales and thrive on building relationships, we welcome your application. We offer a collaborative environment where everyone's voice is heard and considered. This role is an integral part of our mission and is responsible for the retention and recruitment of membership and often works closely with our communications and events teams giving support when needed.
We're looking for someone who:
Is an A-player. You are driven to be the best and you have high energy for people. You challenge yourself by setting goals, meeting them, and helping your teammates do the same. You must be a self-starter! Works efficiently. You're able to focus and get work done quickly and accurately. Juggling multiple projects and tasks at once inspires you rather than causing stress. Is solution oriented. You see obstacles as opportunities. You are naturally someone who takes initiative and aren't afraid to speak up and present new ideas and bold solutions. Likes working with people. You genuinely enjoy others and want to help make their lives better. This role will be responsible for the retention of existing members and the recruitment of new members. You should have a passion for meeting new people and supporting local businesses. You are selling membership in a non-profit organization that is a community of retailers. You are working with a dynamic team with a shared member engagement approach.
About the ideal candidate:
Strong Sales/Relationship building experience. Ability to map out a sales and retention strategy. Exceptional organizational skills with attention to detail. Motivated by mission. Exceptional oral and written communication skills An outgoing personality that is not afraid of cold calling. Is self-motivated and works autonomously but also works well with a small team of skilled and dedicated co-workers. Former retailers or knowledge of the retail sector is a strong plus! Duties and Responsibilities: Within the limits of authorized Company policies, procedures, programs and budgets, the Regional Membership Sales & Retention Account Executive has the following duties and responsibilities:
1. Membership Sales and Retention - a. Develop a recruitment and retention strategy for membership.
b. Sales calls to potential members as well as retention calls for current membership.
c. Manage a regional database of members through our AMS system.
d. Meet or exceed sales goals set forth by the leadership of RA for membership quota and growth.
e. Read and research about the retail industry to grow knowledge base.
f. Engage as an integral part of the RA Team by attending team meetings, events, and participating in planning key strategies and initiatives.
2. Community Visibility a. Attend events and collaborate with other organizations / associations in the Hampton Roads community.
b. Help coordinate and support Retail Alliance events as well as represent Retail Alliance at other external events.
3. Duties a. Maintain up-to-date Membership Contacts in the AMS (Association Management System) database.
b. Respond in a timely manner to member feedback and requests.
c. To attend and participate in sales meetings, training programs and other events.
d. Submit weekly activity reports.
e. Work with other team members and departments to maximize benefits for members.
Benefits: Competitive compensation, benefits, and incentive plan Mileage reimbursement and EZ-pass Education reimbursement and training Company credit card PTO (paid time off) Paid holidays 401k Health insurance Dental insurance Company paid life insurance and long-term disability insurance. Other offerings include vision insurance, accident insurance, short-term disability, FSA (Flex Spending Account for medical and dependent care expenses) HSA (Health Savings Account).
Schedule: Monday to Friday 8 a.m. - 4:30 p.m. Occasional evenings and weekends Significant local travel required (Greater Hampton Roads Region) - must have a reliable vehicle. Our culture is: Relaxed but professional work environment Shared Team Approach with collaboration with consensus building at its core. Company's websites: retailalliance.com Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
401(k) Dental insurance Employee assistance program Health insurance Health savings account Paid time off Vision insurance Experience level:
3 years Schedule:
Monday to Friday Supplemental pay types:
Commission pay Quarterly bonus Retention bonus Travel requirement:
Travel Education:
High school or equivalent (Preferred) Work Location: Hybrid remote in Norfolk, VA 23510
