GENERAL SUMMARY: The Registered Client Service Associate is responsible for completing a variety of tasks that supports the Financial/Wealth Advisor in his/her efforts to meet all regulatory, compliance record keeping and transaction processing requirements.
NATURE AND SCOPE OF POSITION: The position works with a minimal amount of supervision and direction and is authorized to take reasonable actions necessary to carry out the assigned responsibilities of the position, provided that such action is consistent with cost-effective practices and is consistent with the policy and procedures of Kinecta Federal Credit Union.
SUPERVISORY RESPONSIBILITIES: There are no direct supervisory responsibilities but will be expected to take the lead on assigned projects and may oversee the work of others working on assigned projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Actively manage incoming and outgoing telephone calls for Financial/Wealth Advisor, establishing appointments and servicing members.
Analyze and reconcile commission reports.
Assist is audit preparation.
Inputs and maintains a member database to effectively target members for marketing and follow-up.
Assist with problem resolution of time and amounts of trades, systematic investments and withdrawals with member accounts held at investment companies, or with broker/dealer.
Works with Investment operations department for correction and completion of accurate documentation.
Reviews and ensures accuracy in the completion of all trade and account documentation.
Assists with preparation, RSVPs, and attendance at seminars and other marketing activities as needed.
Responsible for assisting in the maintenance of all branch files and reports.
Performs timely and accurate filing of these records and ensures that all compliance regulations governing these files are observed in accordance with regulating bodies and broker/dealer office procedures.
Completes production reports as required.
Produces monthly systematic investment instruction letters per KFIS policy and procedures.
Performs special projects as required.
Assists with the coordination of compliance reports and filings with the broker/dealer.
Leverage available software including Microsoft Outlook, for contact management.
Maintain Financial Consultant appointment calendar.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintains a general working knowledge of financial services and products.
Completes special projects as requested.
Cooperates with Credit Union projects and sales activities.
Performs other duties as assigned or requested.
MINIMUM QUALIFICATIONS Knowledge, Skills and Abilities: Securities Industry Licensing including a NASD Series 6 or 7 and 63 licenses and a State of California Life Agent and Variable Annuity contract license; experience in an investment and/or insurance sales environment that demonstrated the ability to learn and apply broker/dealer and compliance policies and procedures; knowledge of rules and regulations governing the sale of non-deposit investment products within the credit union; CUSO annuity and investment products; policies governing the processing of investment transactions and required record keeping 2 plus years' experience in an investment and/or insurance sales environment Ability to learn and apply broker/dealer and compliance policies and procedures.
Knowledge of rules and regulations governing the sale of non-deposit investment products within the credit union Knowledge of CUSO annuity and investment products Knowledge of policies governing the processing of investment transactions and required record keeping.
Education, Training and Experience: Potential candidates for this position must meet the following requirements:
High School Diploma, or equivalent Bachelor's degree preferred.
All education related to passing securities and insurance licensing exams, or equivalent financial services industry experience.
Series 6 license.
One year of relevant professional-level work experience may be substituted for one year of required education. WORKING CONDITIONS: The working environment is generally favorable.
Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
The job may require flexibility with regards to scheduling days, hours, and work location, depending on business needs.
The job is typically sedentary but may require standing and walking up to 35% of the work time to transfer files, ask questions, and related activities.
PHYSICAL ABILITIES, MENTAL DEMANDS, AND WORK ENVIRONMENT Must be able to exercise sound judgment, effectively plan and be well organized, have excellent oral and written communications skills, work well under changing timelines, take the initiative and be flexible and cooperative.
Accuracy, timeliness and maintaining confidentiality related to member, employee information and company records is required.
While performing the job duties of this position, the employee is regularly required to sit; talk or hear in person and by telephone; use hands to operate standard office equipment; reach with hands and arms; lift minimum 10 lbs.
The employee is frequently required to walk and stand.
Vision abilities required by this job include close vision and the ability to adjust focus to read and operate office equipment, as necessary.
The employee works under typical office conditions and noise levels.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.