Care. No Matter What.
Position Summary: Perform lab result management as defined by PPHP Medical Standards and Guidelines (MSG) and Patient Services. Appropriately manage lab results, patient notification and follow up as defined by Physician and Clinician approved plans based on PPHP Medical Standards and Guidelines (MSG) and Patient Services Procedures.
Receive, manage and route patient calls to appropriate department for continued assistance as necessary
Provide professional and comprehensive telephonic nursing assessment, evaluation, education and advice to patients within affiliate protocols.
Document accurately, appropriately and efficiently all communication with patients.
Maintain accurate and current electronic logs.
Notify pharmacies of new prescriptions and authorizations of refills as ordered by the provider.
Follow up with PPHP contracted laboratories as needed.
Complete audits accurately and within a specified time frame as instructed by Director, Quality & Clinical Integration.
Provide high-quality and efficient telephone customer service to internal and external customers.
Communicate requests and respond accurately using the appropriate procedures for contacting clinics and/or clinic staff.
Maintain thorough knowledge and understanding of PPHP's organization in order to answer questions and direct calls correctly and appropriately.
Complete quality assurance monitoring tools as specified for the department.
Registered Nurse with a current NYS License in good standing.
Must have current CPR/BLS and ACLS certification
One year experience in Women's Healthcare, abortion services, recovery room preferred.
Bilingual English/Spanish skills preferred
Must be willing to orient in surgical and family planning environment to develop an understanding of clinic flow and functionality, must be willing to cover surgical shifts in Smithtown, New Rochelle and White Plains when needed.
Ability to use a computer for charting, documenting, communication, researching
Willing to work flexible hours including evenings and weekends.
Job Type: Full-time
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\n$78,000 - $85,000 salary range depending on years of applicable RN experience. PPHP offers a comprehensive and competitive benefits package including Medical, Dental, Vision, Life, STD/LTD, Voluntary Benefits, may be eligible for (Paid) Maternity Leave after one year of employment, Tuition Reimbursement Program, Quarterly Bonus program and a 401(k) Plan with a match. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable including location, specialty, service line, years of relevant or relatable experience, education, credentials, budget and internal equity.