Job summary
Demonstrate and promote a culture of diversity, equity and inclusion.Manage the Colleague Student System Modules and student information system functions.Implement new technologies to improve and automate enrollment functions.
Job seniority: mid-to-senior level
Responsibilities
• Maintain and lead the application of the Colleague Student Module and Informer reporting software.• Coordinate the student registration process.• Oversee the security and preparation of all student records.• Serve as the certifying authority for official student records.• Supervise and evaluate assigned staff.• Serve as a liaison between Enrollment Services and Academic Affairs.• Deliver effective academic support services.• Implement and evaluate procedures for student academic records.• Process graduation petitions and evaluations of student records.• Coordinate data submission to the National Student Clearinghouse (NSC) and National Student Loan Data System (NSLDS).• Monitor and resolve appeals regarding graduation issues, grade changes, etc.• Work with Office of Information Technology to monitor and implement system updates.• Produce required enrollment reports.• Develop and maintain collaborative partnerships with other departments and institutions.• Comply with all safety and compliance regulations.• Complete mandatory compliance and safety training.• Perform additional assigned duties.
Requirements
• Bachelor's degree required; Master's degree preferred.• Minimum of three years of experience in higher education related to student records.• Experience with leadership and supervisory roles preferred.• Ability to evaluate and interpret student records and analyze data.• Experience with the Colleague student information system preferred.• Proficiency in database management and technical skills.• Exceptional oral and written communication skills.• Ability to collaborate effectively with faculty and administrators.• Ability to work as part of a cross-functional team.• Strong organizational skills and ability to prioritize tasks and meet deadlines.