Registration Manager, Events Are you a highly organized and creative project manager?
Does a multifaceted role in the exciting field of live events interest you?
About our Team
The Registration Manager role is an exciting opportunity for you to utilize your project management, marketing, logistical and complex problem-solving skills while applying your creativity on various events. It's a multi-faceted and fast-paced job with many opportunities to collaborate with your show teams to integrate and execute new cutting-edge technologies, programs and services for the specific industry's needs. This ever-evolving role provides very active days working with colleagues and vendors throughout each show cycle.
About the Role
In this role you will partner with multiple partner groups to develop registration processes with customer focus at the forefront. Implementing best practices is key to capturing the data that will provide insights and content to our valued customers. You will be responsible for statistical reporting throughout the registration show cycle and manage each event's registration budget throughout the year.
Responsibilities
Managing all facets of the registration process for assigned shows. This includes budgeting, forecasting, and collaborating on construction of the registration websites.
Managing overall registration business rules. Seeking creative solutions to improve the customer experience on the web and on-site.
Using Visio to develop the on-site registration layout, including counters, furniture, kiosks, electric, WIFI, signage, etc.
Supervising registration personnel, registration vendors, temporary staff, and contractors pre-show and on-site.
Working with Sponsorship Fulfillment team to coordinate registration sponsorships for web registration pages and on-site at registration areas.
Developing, distributing, and monitoring registration weekly, providing onsite and post show reports and data analysis.
Assisting and guiding Client Services, Customer Success, and show teams with various customer inquiries.
Requirements
Possess excellent project management skills.
Have high level organizational, collaborative, and interpersonal skills, be able to handle multiple projects and successfully meet deadlines.
Be able to develop and analyze budgets, forecasts, and contracts.
Be able to communicate effectively with vendors, agencies, associations, and all levels of personnel throughout the organization.
Have critical thinking and complex problem-solving skills.
Be able to travel as required to events.
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits.
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan.
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs.
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity.
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits.
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts.
Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice.
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com.
Management Level
10 - Professional IC
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK, or please contact ******** .
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