Remote Account Support Manager

Job Description:

McDonald's is seeking a passionate and resourceful Remote Account Support Manager to join our team in Seattle, Washington. This part-time position is ideal for someone with mid-to-senior level experience in account management, customer service, or a related field.

Responsibilities:
- Serve as the primary point of contact for McDonald's remote account support, providing excellent customer service and support to franchisees and stakeholders.
- Manage and maintain client relationships, ensuring high levels of satisfaction and retention.
- Utilize data and analytics to identify trends and opportunities for account growth and optimization.
- Collaborate with cross-functional teams to develop and implement strategic initiatives and solutions.
- Conduct regular check-ins and meetings with clients to review performance, address concerns, and present new offerings.
- Assist with training and onboarding new clients, ensuring smooth transitions and successful partnerships.
- Lead presentations and demonstrations to showcase McDonald's products and services to clients.

Requirements:
- Bachelor's degree preferred.
- Minimum of 6 years of experience in account management or a related field.
- Strong communication and interpersonal skills.
- Creativity and problem-solving abilities.
- Ability to work effectively in a remote, virtual environment.
- Proficiency in Microsoft Office and CRM software.
- Previous experience in the foodservice industry is a plus.

Benefits:
- Retirement plan.
- Employee discounts.
- Profit sharing.

Working Environment:
As a Remote Account Support Manager at McDonald's, you will leverage data to inform decisions and drive strategic initiatives. You will have the opportunity to work with a dynamic and diverse team, contributing to the success and growth of our organization.

Deadline to Apply:
July 14, 2024

Equal Opportunity Statement:
McDonald's is an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.