Remote Client Relations Associate

Job Description:

As a Remote Client Relations Associate at Automation Anywhere, you will be responsible for maintaining and enhancing the relationships between our company and our clients. Your primary focus will be on providing excellent customer service and ensuring client satisfaction. This is a full-time position at the Associate level, with a requirement of 4 years of experience in a client-facing role.

Responsibilities:- Communicate with clients via phone, email, and video conferencing to address their inquiries and concerns- Work closely with the sales and account management teams to ensure seamless client interactions- Research industry trends and client needs to provide tailored solutions- Manage client accounts and ensure timely delivery of services- Collaborate with internal teams to improve client satisfaction and retention rates- Attend client meetings and conferences as needed to strengthen relationships- Provide product demonstrations and training to clients as necessary

Requirements:- Bachelor's degree in Business Administration or related field- Strong written and verbal communication skills- Dedication to providing exceptional customer service- Energetic and enthusiastic personality- Ability to think critically and solve problems efficiently- Research skills to stay up-to-date with industry trends- Experience working in a client relations or customer service role- Proficiency in Microsoft Office Suite and CRM software

Benefits:- Employee discounts on Automation Anywhere products- Life insurance coverage- Travel and spending expenses covered for relevant business trips

Working Environment:At Automation Anywhere, we encourage curiosity and questioning to foster innovation and growth. Our team values collaboration and transparency, allowing everyone to contribute ideas and make a positive impact on our clients' experiences.

Deadline to Apply:June 20, 2024

Equal Opportunity Statement:Automation Anywhere is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any legally protected characteristics.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.