Remote Customer Success Officer

Job Description:

Northrop Grumman is seeking a Remote Customer Success Officer to join our team in Indianapolis, Indiana. This part-time, entry-level position is perfect for individuals who are reliable, hardworking, and possess strong negotiation and leadership skills.

Responsibilities:- Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services- Provide proactive support and guidance to customers to help them achieve their goals- Collaborate with internal teams to address customer needs and resolve issues in a timely manner- Develop and implement strategies to increase customer retention and loyalty- Communicate with customers via phone, email, and video conferencing to provide personalized support- Provide feedback to internal teams on customer needs and product improvements

Requirements:- Bachelor's degree in business, marketing, or a related field- Strong communication and interpersonal skills- Ability to work independently and as part of a team- Prior experience in customer service or sales is a plus- Must be reliable, hardworking, and have excellent negotiation and leadership skills

Benefits:- Life insurance- Vision insurance- Company equipment for remote work

Working Environment:At Northrop Grumman, we believe in a working environment that transcends borders and promotes collaboration on a global scale. Our team is dedicated to delivering exceptional customer service and ensuring the success of our customers.

Deadline to Apply: May 1, 2024

Equal Opportunity Statement:Northrop Grumman is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.