If you'd like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to internal employees, applicants, job seekers and candidates globally, this is your chance to make history by joining our team.
The DLS Case Manager provides case management for all types of leave of absence and disability life events.
The DLS Case Manager is highly skilled in answering questions, understanding the employee's situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience.
Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity/affirmative action employer that believes everyone matters.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ****** .
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Required Skills & Experience
Bachelor's/Associates degree or 5 + years of professional or military experience
1+ years of experience as a case manager using case management systems, reviewing cases for eligibility, determining the appropriate benefits that apply to a specific situation, and establishing/executing a case management plan.
1+ year of experience in Human Resources or customer service in a leave and/or disability field can be substituted for 1+ year as a case manager
Experience in MS Word, Excel, Access, Outlook and PowerPoint
Nice to Have Skills & Experience
2+ years of related experience in a leave of absence and/or disability claim management role
Knowledge of federal or state Leave and Disability regulations, specifically ADA/ADAAA and FMLA
Experience working multiple projects or cases independently in environment with changing priorities
Experience working with confidential information
SPHR, PHR, or CPDM certifications, or equivalent
Experience providing case management services for a large, multi-state employer or on behalf of a carrier/TPA with clients in multiple states
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.
Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.