Residential Connectivity Sales Manager
As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America—creating the digital infrastructure that the country needs to thrive today and into the next century. Join us!
What we're seeking:
As a Residential Connectivity Sales Manager for Frontier's Consumer Direct Sales organization, you will play a crucial role in the field supervision, development, and overall execution of a geographically dispersed outside sales team. You will oversee sales activities & focus on enabling sales success for each member of your team. You will lead from the front and act as a force multiplier for your team by removing obstacles, motivating, performance managing, and providing support at an individual level. In this in-person role, you will be required to report to our Ansonia, CT work location to complete your work responsibilities.
What we need in you:
You are a successful, dynamic leader who thrives in an environment where effort and execution from your team are directly correlated with earning potential, as we offer performance-based commissions/rewards. You have robust yet expedient skills in project management and prioritizing multiple initiatives. Utilizing your enthusiasm and experience in building and motivating sales teams will be imperative in accomplishing goals.
You understand the art of door-to-door sales practices and how to be successful in direct sales, especially with cable or telecommunications services.
If you are results-driven, customer-focused, with a passion for sales & people leadership, we invite you to apply to our opportunity.
What you'll do:
Responsible for both achieving and maintaining the budgeted headcount, in addition to surpassing sales targets
Engage in the recruitment, interviewing, hiring, and training of front-line outside sales agents
Establish clear expectations and ensure employees are held accountable when those expectations are not met, maintaining a consistent and fair approach
Maintain familiarity with the reporting and analytics necessary to drive and support business decisions
Foster collaboration with other departments and support teams to attain goals and objectives
Allocate work, with approximately 60% involving fieldwork and 40% office work
Provide coaching and drive adherence to Frontier's Consumer Sales Methodology
Communicate territory/leads assignments to Residential Connectivity Sales Specialists on a regular basis
Address employee relation issues, including conducting performance appraisals, offering coaching, and providing training as needed
Complete administrative tasks associated with all sales activities and ensure that your team does the same
Possess a comprehensive understanding of Frontier's product offerings and value proposition in serviceable markets
Maintain a current, in-depth awareness of the marketplace, including competition, and cultivate positive and professional relationships with customers, business partners, and colleagues
Fulfill any other duties as requested by leadership
What we offer:
Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer include:
Ramp & Training Pay. Start with a ramp & training pay equal to your full target compensation, ensuring financial stability as you build your expertise. As you progress, opportunities to exceed your sales targets can significantly increase your earnings beyond the monthly commission target during your ramp-up period
Medical, dental, vision, and prescription drug plan benefits starting day one
Tuition Assistance Program. Frontier covers 50% of eligible expenses with an annual cap of $5,500 to further your education and career
Personal & Work Life Balance Resources & Wellness Support Assistance
Employee Resource Groups
20 PTO (Paid Time Off) days + 10 paid holidays per year
Mileage reimbursement for travel around town
401k match of 50% on 6% of eligible compensation
Performance-based promotion path and succession planning
Same-sex spouse and domestic partner benefits coverage
10 weeks of paid parental leave, & a phased return to work program for new parents
Up to $10k in adoption program assistance
3 weeks of paid caregiver leave
Company provided laptop, tablet, and cell phone for work
What background you should have:
Ability to motivate, lead, & drive a sales team to success
Proficiency in the English language, encompassing reading, writing, & speaking
Exceptional interpersonal & professional communication skills and organizational aptitude
Proficiency in Excel & Microsoft PowerPoint; able to learn the use of new technology stack tools with ease
Ability to accommodate non-traditional work hours, including evenings and weekends
Capability to travel to assigned territories and company facilities, even in adverse weather conditions, using a dependable personal vehicle
Capability to work outdoors for extended durations regardless of the season or inclement weather
Possession of a valid driver's license, maintaining a satisfactory driving record according to Company standards, and having auto insurance
Proficiency in completing documentation with precision
Knowledge of cable or telecommunications services
Required Education & Work Experience:
Bachelor's Degree in business or marketing, or 3+ years equivalent work experience in sales
Preferred Skills/Abilities and Knowledge:
Knowledge of Direct Sales / Door-to-Door sales practices
Prior leadership/supervisory experience (preferably in sales)
Experience with consumer education of products and services
Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.
When you're in the business of making connections, diversity and inclusion become part of your fiber. We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different and can add value, we encourage you to apply! #BuildGigabitAmerica
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.