Resort Transit Attendant

JOB SUMMARY:
Greets and provides directions to Guests / drivers dropping off and picking up throughout Universal Orlando Resort; including CityWalk Bus Hub, Resort Hotels, Volcano Bay and Special Events.
MAJOR RESPONSIBILITIES:
Answers Guest questions and offers general UO information while providing exemplary guest service. Provides Guests with assistance as needed.
Assists with loading Guests into resort buses at resort and park locations as well as Special Event transportation.
Directs buses to appropriate parking locations, manages traffic control for Special Events, redirects cars to appropriate parking or drop off/pick locations, records various data for guest/vehicle flow.
Maintains a clean and safe work environment by constantly monitoring the immediate area and/or surroundings. Responsible for ensuring a neat and organized work area, trash removal, keeping the area free of debris and the proper maintenance of equipment and/or props.
Understands and actively participates in Environmental, Health & Safety responsibilities by following established policy, procedures, training and Team Member involvement activities.
Perform other duties as assigned.

EXPERIENCE:
Six months to one year guest service and/or parking experience preferred; or equivalent combination of education and experience.

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