Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States.
We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG.
Our culture is focused on connecting our guests with exceptional experiences.
We are people-focused, data-driven, and accountable-to our guests and our clients.
Summary:
The server will take orders, answer questions about the menu and food, sell the restaurants food and drinks, take payments, have great customer service skills, and assist in cleaning when needed.
Duties & Responsibilities:
Sell and serve food and beverages safelyProcess guests bills and paymentsImpress guests with quality and timely service in a pleasant and friendly mannerSet up tables and ensure cleanliness of linen, silverware, and glasswareClean tables including removal of and proper placement of soiled wares and trashKnow the menu and be able to explain ingredients and preparation methodsReport all tips in compliance with company policy and IRS regulationsPrepare station prior to opening, keep station neat and clean while serving guests, and clean station at end of shiftAny additional tasks assigned by management or supervisor
Requirements
Qualifications:
Professional and positive attitude towards guests and associatesBe knowledgeable on hotel facility and services to assist guestsCustomer serviceProcess checks and payments in compliance with policies and proceduresCommunication skillsWork in a fast-paced environmentStand and walk for extended periods of time and lift up to 50 poundsHigh school education or related experience
Benefits:
Competitive salaryAnnual review with increase potential401k program with company matchAdditional benefits may be available Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.Be Accountable - Take ownership and deliver results.Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.