Job summary
Restaurant supervisorSupporting the restaurant managerEnsuring safety and security
Job seniority: associate level
Responsibilities
• Be your Manager's Right Hand -- supporting the restaurant manager by implementing/following policies and procedures and ensuring the team is trained and ready to deliver his/her vision• Keep your Eyes Open -- ensuring that all is as it should be• Be 'the Communicator' --ensuring the team -- from bus person to management to culinary staff -- are kept informed on a timely basis and know what it is they 'need to know'• Walk the Talk -- being an extra set of hands for the staff, helping where needed -- serving, hosting, delivering, scheduling, training, interviewing, etc• Be a Safety & Security Agent --keeping your eyes open for issues with our property, guests or your coworkers and ensure all are working safely and securely, with the hotel's assets treated with the respect and care they deserve
Requirements
• Food and Beverage Experience• Knowledge of supervising others, preferred• Ability to work flexible hours to cover business demands• Ability to use POS systems• Customer Service Focused mindset• Prior food & beverage experience strongly preferred with prior supervisory experience a plus and good communication skills and fluency in English required• A high school degree is required. Additional schooling is a plus• You will regularly use a computer and various software programs and must have certified alcohol training. ServeSafe certified for similar certification preferred• Physical requirements include the ability to work long hours• Light work -- Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Possess the ability to bend, stretch, twist, or reach with your body and arms, and work under variable temperatures and noise levels• Near Vision -The ability to see details at close range• Ability to stand for long periods of time without sitting or leaning• Schedule will vary week to week based on business demands• Ability to run shifts on own, including assisting with guest concerns, closing employees out at the end of the night, and maintaining cleanliness standards
Key Skills Needed
• Food and Beverage Experience• Supervisory skills• POS systems proficiency• Customer service• Communication skills• Fluency in English• Certified alcohol training• ServeSafe certification• Physical stamina• Attention to detail
