Pay: $20 per hour At Great Wolf, theRestaurant Supervisoris critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed.
The Supervisor coordinates the work of restaurant staff to ensure efficient operations.
Join our Pack: Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
Great Perks: Take advantage of exclusive perks for you, your family, and friends including discounted vacations and employee referral incentives
Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits: Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401K with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standardsProvides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related mattersInteracts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concernsAssists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performanceEnsures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shiftCommunicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s)Identify all Out of Order equipment and pass along to Manager for repairSupport management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc.Assists with the coordination and execution of birthday partiesProtects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent1+ year previous experience in a food service team lead capacity or leadership role1+ year utilizing Point-of-Sale (POS) technologyBasic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handlingMust be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as neededSuccessful completion of criminal background check and drug screen Desired Qualifications & Traits Prior experience with Micros POSServe-Safe and/or TIPS certificationProven teamworkProjects professional image that inspires trust and confidenceEnthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs.Able to bend, stretch, and twistAble to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
41 CFR 60-1.35(c) Required Preferred Job IndustriesOther