**Immediate openings, ability to start in days!!
** Starting Pay - $17.70 per hour Holiday Pay - 1.5x pay for worked holidays! Free Sundae or shake on every Shift!
! Employee Discount - 50% off everything! Quarterly Bonus opportunity!
! Store Hours - Monday - Thursday 11:00am - 8:00pm ; Friday - Saturday 10:00am - 9:00pm ; Sunday 11:00am - 8:00pm Shifts could be up to 2 hours before/after store hours for prep/cleaning.
Chocolateers will help the general manager and his or her management team ensure that the store operates in a way that helps deliver excellent customer service, maximizes financial return, and fosters an environment that makes Ghirardelli a great place to work.
The Chocolateer will be responsible for upholding the high standards of the company and its reputation.
Cashiering Satisfy each Guest using both verbal and non-verbal communication in a positive manner during the entire course of the transactionProcess purchases according to Company guidelines and protocolsEntice Guests and increase Check Transactions utilizing Up-sell techniquesEffective management of all cash handling and credit card processing procedures utilizing Company Procedures and best practices Stocking and Pre-packing Assemble various proprietary retail items per the Recipe GuidelinesMaintain adequate supply of all retail product both on the sales floor and in back stockEnsure all product is appropriately priced and signed per Company Guidelines and State/Local Weights and Measurements requirementsMaintain sales floor and products to Company Standards of cleanliness, arrangement, and displayGuest ServiceUtilize Company Best Practices of Guest Satisfaction by working with Guests on the sales floor and the restaurant areaMaintain detailed knowledge of all products, pricing, and Company HistoryUtilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunitiesMaintain professional in all inquiries and encounters with GuestsAssist Co-workers, Supervisor, and Management in providing superior Guest ServiceGift-wrap as needed items for sale per Company Guidelines and StandardsOffer samples of approved product to all GuestsBe knowledgeable of product information, prices, and ingredients Maintenance and Sanitation Maintain high levels of sanitation and cleanliness with trash receptacles, floors and general working areasMaintain the stockroom in a clean and orderly fashion per Company GuidelinesClean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/ManagerMaintain Guest and Employee Washing Facilities in a clean, sanitary condition