Retail Sales Team Lead

Overview: MSG is proud to present an exciting opportunity for a Retail Sales Team Lead in the vibrant Schaumburg, IL area. As a Retail Sales Team Lead, you will play a pivotal role in guiding and motivating our sales team to achieve excellence in customer service and sales performance.
Responsibilities:

Lead and inspire a team of retail sales associates to deliver exceptional customer service and drive sales
Provide coaching, guidance, and ongoing training to ensure team members reach their full potential
Oversee daily operations on the sales floor, including opening and closing procedures
Collaborate with management to develop and implement sales strategies to meet or exceed targets
Monitor and analyze sales metrics to identify areas for improvement and implement corrective actions as needed
Foster a positive and inclusive work environment that promotes teamwork and individual growth
Serve as a point of contact for escalated customer inquiries and issues, ensuring timely resolution
Maintain a thorough understanding of products, promotions, and industry trends to effectively assist customers and drive sales

Qualifications:

Previous experience in retail sales, with a proven track record of success in a leadership or supervisory role
Excellent communication and interpersonal skills, with the ability to motivate and inspire others
Strong organizational and time management abilities, with a keen attention to detail
Proficiency in Microsoft Office Suite and retail POS systems
Flexibility to work evenings, weekends, and holidays as required
High school diploma or equivalent required; bachelor's degree preferred
Additional information:Employment type: Full-time