Imagine what you could do here! The people here at Apple don't just create products — they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Retail Operations creates the tools and programs that empower our teams to provide a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar.
You will lead Store Analytics for Apple Retail and be a trusted partner to the Global Retail Leadership Team. Your team of data engineers, decision scientists, and analysts will design, refine, and create innovative analysis and data products and leverage large, complex data sources and market research to derive actionable insights and deliver dynamic and intuitive decision tools.
DescriptionDevelop and implement a future-forward retail analytics strategy with a strong focus on AI/ML to support deep business insights and data-driven decision-making across the organization. Build strong team culture and the capabilities of individuals through effective employee development, involvement, communication, and coaching. You take a hands-on approach to overseeing the development of predictive models and forecasting tools to anticipate demand and optimize store operations. Create and present compelling presentations to share your findings with the executive team. Regularly evaluate key performance indicators and benchmarks to measure store performance, customer behavior, and sales trends.
Minimum Qualifications15+ years of experience in Data Analytics/Business Intelligence or equivalent experience10+ years of people leadership experienceSome travel is requiredPreferred QualificationsStrong analytical and problem-solving skills, with the ability to derive actionable insights from complex datasets, and drive business strategy and decision making through partnership across the organization.Has a pulse on emerging retail analytics tools, technologies, and best practices, and provide recommendations for continuous improvement.Deep knowledge of Machine Learning, statistical analysis, forecasting methods, and data modeling techniques, and their application to the Retail industry.Passion for data visualization and information design, and experience with tools such as Tableau.Superb communication and presentation skills, with the ability to effectively convey complex analysis and data findings to both technical and non-technical stakeholders, including extensive experience presenting to leadership groups and executives.Thrives in an ambiguous, fast-paced environment operating at both strategic and tactical levels with a strong attention to detail.Ability to work collaboratively in a cross-functional environment and effectively manage multiple priorities.Proven leadership in establishing and implementing a vision, goals, and strategic and tactical execution plans.Proven people manager who builds capabilities of individuals and teams through effective employee development, involvement, communication, and coaching.Actively contribute to an inclusive environment through inclusive hiring, encouraging all voices to be heard and valuing those voices, and serving as an example of leading a culture of belonging for others across Apple.Bachelor's degree and/or Master's degree in relevant field (MBA a plus) or equivalent experience preferred.At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $293,300 and $468,500, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation, and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
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