Retail Store Closing Lead

Job summary
Join the Burlington Stores, Inc. team as a Retail Store Closing LeadEnsuring a positive customer and associate experienceFlexible schedule including nights, weekends, and holidays
Job seniority: entry level
Responsibilities
• Role model for exemplary customer service behaviors• Engage associates, promote open communication, provide recognition and coaching• Monitor front-end experience and ensure a great first and last impression• Review staffing, lunch/break schedules, and cashier coverage• Assign back-up cashier for peak periods• Evaluate recovery needs and monitor store areas• Follow-up on workload planner and tasks• Conduct store rallies• Complete closing communication for opening Manager on Duty
Requirements
• Ability to work a flexible schedule including nights, weekends, and holidays• Strong customer service skills• Effective communication and coaching abilities• Attention to detail and organizational skills
Key Skills Needed
• Customer service• Communication• Coaching• Organizational skills
Benefits
• Competitive wage• Flexible hours• Associate discount• Potential benefits package• Paid time off and holidays• Training and development opportunities