Duties And Responsibilities Exceed First Class Service standards and behavior with every customer, business partners and peers Perform all register/cash handling/ Loss Prevention functions in accordance with Standard Operating Procedures. Facilitate opening and closing procedures for all stores Ensure proper time keeping and accuracy of other components of payroll Conduct regular audits of various processes to ensure efficacy and compliance (IE: Employee files, training modules, etc.…) Aid in the processing and training of new hires to ensure successful onboarding Assist in the management of associate incentives and other rewards and recognition programs to enhance associate morale, promote engagement and maintain a positive employee culture Act as an advocate for associates to maintain the companies Open Door Policy. Ensure all compliance based and brand specific training is completed by the due date. Assist Human Resource Manager / Platform Manager as needed. Collaborate with team to organize and facilitate various events for associates, prospective associates, and the airport. Act as a resource to associates on a wide variety of human resource topics. Direct, coach, and train Associates in their daily job assignments Represent and support the company by fostering strong business relationships within the airport community Contribute feedback on Associate reviews and provide input on Associate counseling Position Qualifications High school diploma or equivalency required / Bachelor's degree preferred Ability to work various shifts in a 7/365 day team oriented environment Excellent customer service skills and ability to communicate effectively using the English language Strong interpersonal/organizational skills with ability to motivate others Self-starter able to prioritize various tasks and adapt to unexpected situations simultaneously Proficiency required in reading, writing, mathematics, cash handling/ reporting Computer literacy and working knowledge of MS Office preferred Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable Department of Transportation requirements Standing for long periods of time and the ability to work in environments with varying temperatures Ability to lift a minimum of 40 lbs., perform essential job functions such as standing, bending, reaching, climbing a ladder, and walking long distances