Overview:
As the Revenue Operations Director, you will be responsible for optimizing our revenue operations processes, driving data-driven decision-making, and ensuring alignment across sales, marketing, finance, and other key functions. You will leverage your extensive experience in financial analytics, Salesforce administration, NetSuite, Tableau, and other relevant tools to analyze complex data sets, identify insights, and drive actionable recommendations.
Essential Functions & Responsibilities:
The essential functions and responsibilities for this position include but are not limited to, the following. Other duties may be assigned as needed.
Manage and maintain sales and customer data in Salesforce and other software
Function as a deal desk analyst, ensuring deals are constructed properly and guiding teams to maximize revenue
Create, maintain, and deliver lead lists and opportunities using various databases
Implement and manage process improvements within the tech stack for scalability and efficiency
Develop and maintain comprehensive reports and dashboards in the CRM and throughout the organization's tech stack for the Growth team, Sales leadership, executive leadership, and the Board of Directors
Partner with Growth Leadership on revenue forecasting, pipeline inspection, and tech stack policies
Track and analyze key metrics within CRM driving strategy and performance across the organization
Manage customer administrative requests and support onboarding in the CRM
Ensure accurate data in Growth's CRM systems and streamline processes for the lead to cash lifecycle
Collaborate with IT, Finance and other operational roles throughout the organization to gather data, improve system architecture, remove bottlenecks and provide leadership with accurate revenue reporting
Serve as a primary business representative for Salesforce improvements
Maintain accurate and timely revenue reporting needs and manage Renewal and New Business pipelines
Lead the design, implementation, iteration and optimization of revenue operations processes
Utilize financial analytics to analyze revenue and lead funnel performance and forecast future revenue streams
Collaborate cross-functionally to ensure alignment on go-to-market strategies and promotions
While this role is an individual contributor, it is a more senior role on the team. Provide mentorship to junior members of the revenue operations team to help them grow and improve performance
Oversee commissions calculations and payouts, ensuring accuracy and timeliness
The organization is remote, travel may be needed infrequently to meet in person with various teams within the organization on an as needed basis
Education & Experience:
We have identified the following programs, experience, and knowledge that have helped others find success in this role at Measurabl. We understand though that knowledge comes from many forms of learning and experiences. Above all, we consider a person's potential impact in the role and value their unique path to this point in their career.
Minimum of 10-15 years of experience in revenue operations, financial analyst, sales operations, or a related role, with a proven track record of success in optimizing revenue processes and driving revenue growth
Proficiency with Excel, Salesforce, NetSuite, Tableau (or similar BI tool), Zoom and Google Suite required. HubSpot, Salesforce CPQ, Metabase (Snowflake), LinkedIn Sales Navigator, ZoomInfo, Docusign, Asana preferred
Minimum of Bachelor's degree in Business Administration, Finance, Economics or a related field, Master's degree or MBA preferred
Relevant professional certifications (e.g., Salesforce Administrator, Tableau Desktop Specialist) preferred
Strong proficiency in Salesforce administration with experience in system configuration, data management, and user training. Salesforce Administrator certification preferred
Advanced proficiency in Tableau or similar data visualization tools, with experience in developing and maintaining dashboards and reports to track key revenue metrics and provide actionable insights
Excellent analytical and problem-solving skills, with the ability to analyze complex data sets, identify trends, and generate actionable recommendations
Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate complex concepts to stakeholders at all levels
Self-starter who strives to improve data hygiene, raise the bar on reporting and proactively provide reporting as needed
Financial Modeling Experience: Cohort, DCF (Discounted Cash Flow), Advanced Sales Forecasting taking into account the cohort model, churn, sales by customer by product, ROI project model, pipeline modeling
Supervisory Responsibility:
This job has no supervisory responsibilities
Compensation Range:
$126,889 to $219,050
Perks & Benefits:
Unlimited PTO
Health and Dental Insurance + HSA options
Pet Insurance
Holiday Paid Time Off (Black Friday and Christmas Week Included)
Matching 401k
100% fully remote
Flexible work hours
$800 office set up fund for new employees
Monthly phone & internet reimbursement
Stock options
Bonus potential
Equal Employment Opportunity:
Measurabl, Inc. provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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