RN Nursing Supervisor Internal Medicine Location: Norwell, MA
Time Type: Full time
Posted On: Posted 2 Days Ago
Time Left to Apply: End Date: February 21, 2025 (30+ days left to apply)
Job Requisition ID: R-17495
If you are an existing employee of South Shore Health, please apply through the internal career site. Facility: LOC0020 - 143 Longwater Norwell, 143 Longwater Drive, Norwell, MA 02061
Department Name: SMC Internal Medicine PB
Status: Full time
Budgeted Hours: 40
Shift: Day (United States of America)
Oversee, manage, and provide support to the nursing and medical assistant staff. Responsible for departmental functions, ensuring productivity, efficiency, accuracy, and safety. Reacts to the immediate operational needs of the practice. May provide professional nursing care for patients, following established standards and practices.
ESSENTIAL FUNCTIONS Direct the daily operations of the department ensuring compliance with applicable standards and regulations. Ensure adherence to departmental goals and objectives. Participate in the nursing process to ensure the provision of quality patient care. Delegate staff assignments appropriately. Order supplies and maintain departmental inventory. Ensure all equipment is used properly and adequately maintained. Resolve patient issues and report grievances appropriately to Manager and Providers. Promote a culture of safety by assisting staff to report incidents in the web-based safety reporting system; follow policies for employee and patient injuries. Ensure quality control through established specific measures. Participate in the assessment of staffing needs by maintaining a master work schedule adjusting staff and forecasting staffing needs. Complete weekly time sheets and address causes for overtime. Participate in the management of the departmental budget. Assist in the selection and hiring of staff. Oversee orientation and the educational needs and staff development plans of all new staff. Coordinate and participate in the training and evaluation of staff. Consult with Nurse Educator regarding staff educational needs and development plans. Communicate changes and quality improvements with staff by conducting daily huddles, departmental meetings, and electronic communication. Work collaboratively with Operations Manager and Nurse Manager. Communicate problems that may arise in a timely manner. Address personnel problems, i.e., problems with Time and Attendance. Attend and participate in assigned Management Meetings. Work as a Team member across the organization. Work collaboratively with all departments. Provide at the elbow support to nurses and medical assistants serving as a subject matter expert in the clinical duties performed by the roles. Perform other duties that may be assigned from time to time, including assisting with other departments at other locations. Have knowledge of and adhere to the SSMC Mission Statement and all SSMC policies and procedures. Abide by and promote all SSMC Service Standards. JOB REQUIREMENTS Minimum Education: Graduate from an accredited school of nursing. BSN required.
Minimum Work Experience: Four or more years of previous nursing experience required. 2 years of acute care experience preferred. Experience in an ambulatory environment required. Past supervisory experience or demonstrated leadership experience required.
Required Licenses / Registrations: Current MA State RN
Required Classes/Certifications: BLS - Basic Life Support
Required Additional Knowledge and Abilities: Telephone triage experience required. Excellent interpersonal skills, including the ability to treat the patient and staff respectfully, with patience and compassion. Excellent written and verbal communication skills. Excellent problem-solving and decision-making skills. Employee must demonstrate computer proficiency through efficient use of the electronic medical record, patient registration/billing system, e-mail, and other computer software as required. Flexibility regarding scheduling may be requested from time to time in keeping with clinical or business concerns. Variable shifts which may include evenings/weekends, flu clinics in the fall. License/Registration/Certification Requirements: ACLS (AHA) Advanced Cardiac Life Support Certification - American Heart Association (AHA) Basic Life Support (BLS) Certification - American Heart Association (AHA) INSTRUCTOR- Advanced Cardiac Life Support (ACLS) - American Heart Association (AHA) INSTRUCTOR- Basic Life Support (BLS) - American Heart Association (AHA) LPN - Licensed Practical Nurse - Board of Registration in Nursing (Massachusetts) RN - Registered Nurse - Board of Registration in Nursing (Massachusetts)
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