CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model. Job Description Position Purpose The CHEP LVR Representative/Route Driver will be responsible for executing multiple less-than-truckload deliveries and collections daily. They will be responsible for route and volume optimization through the development of customer and internal support partnerships. They will be actively involved in the development and implementation of key growth components of the CHEP LVR Program. This will include partnering with multiple internal functions, building and executing project plans as well as leading teammates through training of new processes.
Major/Key Accountabilities Operate a CHEP owned box truck (or similar equipment) in compliance with all DOT Regulations and CHEP Safety requirements
Execute deliveries and collection of empty pallets (and possibly other assets) at locations provided by CHEP as efficiently as possible
Work with local customers on program compliance in order to drive efficiencies and increase collection volumes
Document all delivery and collection data (times, mileages, volumes, customer comments, etc.) and communicate to CHEP LVR support personnel
Visit potential collection locations to explain the CHEP LVR Program, gather data/information with the goal being adding locations to the Program's customer base
Develop, communicate and implement improved processes focusing on key performance areas within the LVR operations
Partner with internal resources to build and execute project plans
Serve as a resource and trainer for LVR Representatives on key performance areas
Measures DOT & Safety Compliance
On Time Performance/Customer Service Levels
Operational Cost Optimization
Total Pallets Delivered/Collected
New Customer/Location Growth
LVR Program Cost Performance
Authority/ Decision Making Customer Issue Resolution
Delivery/Collection Prioritization
Working Autonomously
Working within a Matrix Environment
Key contacts Internal:
Asset Recovery Reps
LVR Coordinators
Customer Service Field Reps
Service Center/Operations Supervisors, Clerks and Managers
External:
Key Retail & Manufacturing Customers (Local level)
NPDs (Local level)
Potential Customers (Local Level)
Qualifications Willing to lift 65 lbs. on a regular basis
Must have a clean driving record
Must be able to obtain and maintain a DOT medical card with no restrictions
Able to execute and optimize provided delivery/collection routes
Strong communication skills
On-the-fly Problem Solving
Comfortable working autonomously
Able to develop relationships with new customers
Strong Analytical skills
Able to lead peers
Experience Multi-stop driving
DOT & Safety Compliance Ownership
Route Optimization/Management
Local Customer Relationship Building
Front line operations leadership
New Customer Development (Desired)
Skills and Knowledge DOT Regulations
Basic Microsoft Office (Excel, Outlook)
Routing Management Apps/Software (Desired)
Customer Service Programs
Languages Essential:
English
Desirable:
Spanish
Preferred Education
High School Preferred Level of Work Experience
1 - 3 years Remote Type
Fully Remote We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at ******** .
