The Sales Account Specialist is responsible for managing and supporting growth of a portfolio of existing accounts, identifying new business opportunities, and providing exceptional customer service to both internal and external stakeholders.?This is an integral role that works closely with our customers, sales team, and operations to provide a superior and positive experience for our customers.
Primary Responsibilities
Customer Facing Communication. You will need to interact with customers, other departments and partners. Your ability to communicate effectively will be important in many forms including face-to-face discussions, emails, chat, and phone calls.
Support the sales team to reach revenue goals by assisting in preparing quotes, following up, and executing strategic sales plans
Qualify marketing leads into sales leads
Provide product knowledge and guidance to customers, helping them understand and utilize the company's offerings effectively
Keep CRM up to date with customer details/information, and interactions
Mine CRM for additional opportunities with past customers
Develop and maintain strong relationships with existing customers, proactively contacting them to drive recurring business and ensure their needs are met
Maintain a professional appearance and provide a positive company image
Perform work in a manner consistent with all company policy
Perform other related duties as assigned by management
Job Qualifications
Trade school/Associates/Bachelor's degree in a related field of science, business administration, supply chain, or international trade?is preferred
A background in sales, account management, or customer service in target industry preferred
Experience in CRM software is typically preferred.
Takes responsibility and demonstrates eagerness to learn new skills
Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers
Strong organizational and time management skills, with the ability to manage multiple projects simultaneously
In the spirit of pay transparency, we are excited to share the base salary range for this position is $50,000 - $70,000 annualized, exclusive of fringe benefits or potential bonuses. If you are hired at Sterlitech, your final base salary will be determined based on factors such as geographic location, skills, education and/or experience. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous benefits package, including company paid health insurance, 401(K) retirements savings plan with employer match, 3 weeks PTO per year, and more.
About Sterlitech:
Sterlitech Corporation provides superior laboratory products, specializing in flat sheet filter membranes and bench scale testing equipment for a variety of industries, including occupational health and safety, petrochemical, fossil fuels and biotech. For precision and accuracy, Sterlitech's membrane disc filters, filter holders, silt density index test kits, and syringe-and-capsule filters are consistently relied upon to assure exceptional results.
Great team environment — we are proud of the family-oriented culture that we've cultivated here at Sterlitech. With 50 employees, we're a smaller company, and you'll find that people enjoy working here.
Excellent compensation — in addition to a competitive compensation plan, we offer a comprehensive benefits package that includes Medical, Dental, Life and Disability insurance, a 401(k) plan, PTO, holidays and more.
Sterlitech Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
About Sterlitech:
Sterlitech Corporation provides superior laboratory products, specializing in flat sheet filter membranes and bench scale testing equipment for a variety of industries, including occupational health and safety, petrochemical, fossil fuels and biotech. For precision and accuracy, Sterlitech's membrane disc filters, filter holders, silt density index test kits, and syringe-and-capsule filters are consistently relied upon to assure exceptional results.
Great team environment — we are proud of the family-oriented culture that we've cultivated here at Sterlitech. With 50 employees, we're a smaller company, and you'll find that people enjoy working here.
Excellent compensation — in addition to a competitive compensation plan, we offer a comprehensive benefits package that includes Medical, Dental, Life and Disability insurance, a 401(k) plan, PTO, holidays and more.
Sterlitech Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
