Job Type Full-timeDescription WORK, PLAY, & ENJOY LIFE WITH HERITAGE Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience.
All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico!
Full-time Hourly Position starting at $16.00 DOE plus benefits.
Located in Albuquerque, NM.
Working out of our Corporate Office.
Description: Provides general administrative support to a team of sales managers associated with selling the hotel as a convention location, including, producing bids, correspondence, mailings, organization of account records, and other general clerical.
Responsibilities:Prepares proposals, definite contracts, turnover forms, etc.
for distribution.Prepares and maintains files and lead logs.Fulfills requests by sales managers for tradeshow preparation, including shipment of booth and materials, and preparation of labels for pre- and post-tradeshow mailings.Monitors client correspondence in response to leadsResponds to phone inquiries and routes to the appropriate person.Maintains adequate supplies for the sales department.Prepares and maintains accurate supply inventory, including amenities.Review contracts to ensure reservation details are addressed (i.e.
complimentary rooms, upgrade, and reservation method).Routes contracts to other departments and follows up with accounting on billing.Works with other departments to coordinate VIPs and special requirements.Participation in sales meetings as assigned.
Contributes to a positive workplace environment by demonstrating superior customer service skills in dealing with internal and external customers, speaking positively when referring to the company, and acting and speaking in a courteous and professional manner at all times.Assists in setting up and scheduling site tours for visiting meeting planners.Able to communicate with customers in person and on the phoneOpens and routes incoming divisional mail answers routine correspondence or e-mail, and prepares outgoing mail.Benefits:Part-time employees receive: Dental, Vision and 401k!Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k!
Requirements Demonstrated proficiency with MS Word, Excel, and Outlook.
Ability to learn industry database software including Opera & SalesForce.
Ability to handle multiple tasks and meet deadlines in a fast-paced environment.Ability to demonstrate flexibility related to job tasks when required.Excellent written and verbal communication skills.Excellent interpersonal and customer service skills.
Ability to operate general office equipment including personal computer, copier, scanner and fax, telephone, and postage scale.Knowledge of the hospitality industry a plus.
NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.
Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.
Salary Description $16 Hourly DOE