Carli Suspension is seeking a highly motivated and technically adept Technical Sales Representative to join our dynamic team.
The ideal candidate should have a background in the automotive aftermarket, strong technical aptitude, and a passion for delivering exceptional customer experiences
Essential Duties & Responsibilities: Sales Expertise: Utilize your in-depth knowledge of Carli Suspension's products and the automotive aftermarket to identify and qualify sales opportunities.
Customer-Centric Approach: Build and maintain strong relationships with customers, ensuring their needs are understood and addressed effectively.
Account Management: Manage key accounts to grow revenue by presenting new options and product lines.
Drive Results: Achieve and exceed sales and profitability goals Technical Proficiency: Deliver exceptional technical support by providing product information, making recommendations, and troubleshooting problems via phone, email, and digital channels.
Independence and Urgency: Work independently, take initiative and act with a sense of urgency to meet customer requirements and sales targets.
Collaboration: Collaborate effectively with internal teams, including sales support, technical support, and marketing, to provide the best possible service and solutions to customers.
Organizational Skills: Maintain organized records of customer interactions, sales leads, and order details.
New Products: Learn new product features and educate sales staff and customers requesting that information.
Can-do attitude: Approach challenges with a positive and solution-oriented mindset, striving to exceed sales and customer service expectations.
Effective Communication: Communicate confidently and clearly, both verbally and in writing, to convey technical information to customers and colleagues.
Additional Traits: Highly organized, detail-oriented, and able to prioritize and manage multiple tasks effectively
Requirements
Preferred Education and Experience: Proven experience in the automotive aftermarket industry.
Strong technical knowledge and aptitude for suspension products.
Exceptional customer service and sales skills.
Proficiency in the complete sales process.
Possess the ability to work effectively with cross-functional teams.
Excellent organizational skills.
Knowledge and Personal Attributes: Experience with CRM software.
Knowledge of Carli Suspension's product line.
Passion for off-road and automotive customization.
Independent and proactive work style with a strong sense of urgency Can-do attitude and problem-solving skills.
Strong interpersonal and communication (oral and written) skills
Salary Description
$31 - $36 / hour