This position is based at the Censis Technologies home office in Franklin, TN, and can be performed remotely if qualified. The Sales Application Support Specialist will serve as a strategic resource in support of the Censis Business Development Management (BDM) and Customer Success Management (CSM) Teams and the sales process. The Sales Application Support Specialist will help execute the company's brand strategy and tactics by providing a knowledge source on the Censis solutions and services portfolio, engaging with customers and creating targeted Sales collateral across multiple media formats at the need of the Sales team.
Specific Responsibilities
Provide sales support for onboarding new sellers to include all Censis solutions.
Provide sales support to include execution of product demos, technical demo training, system knowledge, Sales Standard Work procedures, Salesforce, sales funnel management, and serve as a conduit for obstacle resolution
Provide Sales team strategy and training proficiency by providing training quarterly and in conjunction with Sales strategy-related development
Assist the sales team by collecting and disseminating competitive knowledge
Provide RFP/RFI and Technical questionnaire cases, support, initial review/draft, coordinate responses, and provide guidance through the completion and vetting process prior to customer submission
Provide bench strength for the sales team covering for open territories and providing assistance to field sales activities such as assessments, presentations, ground swell, market expanders, and modeling for sales multipliers
Serve as a knowledge resource for new sales tool deployment and use e.g. ROI Tool and Assessment process tools
Build and maintain a clinical and technical knowledge expertise with respect to the Censis solutions.
Maintain internal departmental relationships to serve as Censis Subject Matter Expert for collaborative Sales support
Provide software management of Censis Sales demo solution environments
Provide customer facing presentations demonstrating subject matter expertise across Censis solutions and services
Deliver on specific projects as assigned
Qualifications
Minimum of 2 years Censis system knowledge and experience.
Ability to travel including overnights travel expectation 30% to 50%
Skills
Highly developed interpersonal/people skills with the demonstrated record of project execution
High ability to communicate and develop rapport with prospective and existing customers
Excellent verbal and written communication technique
Critical thinking skills with ability to solve complex problems
Developed public speaking and presenting experience
Strong Team skills in teaching, coordinating and contributing
Ability to develop strong partner relationships internally and externally
Must be self-motivated and have a strong desire to embrace technical knowledge and create success pathways to overcome obstacles
Support of development of targeted sales material and content for training, presenting, and sales team development
Subject matter expert on healthcare (SPD) workflows and solutioning with SaaS
Proficient with MS Office Suite, Salesforce.com CRM, WebEx, Microsoft Teams, Open Voice, and Vendor Credentialing Services.
Education
Required: BS/BA degree in Healthcare, Clinical Sciences, Marketing, Finance, or Management or in a related field.
Fortive Corporation Overview
Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
Fortive: For you, for us, for growth.