Sales Associate / Customer Service Representative

Details of the offer

Overview:
Drybar Tuscan Village is looking for warm, smiling faces to welcome our members and guests!
Drybar is a blow dry-only bar and our philosophy is simple.
Focus on one thing and be the best at it, for us thats blowouts!
No cuts.
No color.
Just blowouts.
At Drybar, our receptionists are called Bartenders because thats what they do they tend to the social experience of our bar atmosphere. Sales Associate/Customer Service Representative Benefits: Competitive compensation with potential to make between $12- $22+ per hour based on performance (comprised of hourly wages and commissions on membership sales)Paid and ongoing training Flexible schedules that are setComplimentary blowoutsGenerous discounts on retail productsFlexible dress code: black, white, grey, yellow and denim An upbeat, positive, fun, family-feel shop cultureHere is what Drybar Bartenders are responsible for each day: Leading the clients experience from check-in to check-out, ensuring Drybar standards are upheld, creating a memorable experience for the client.Setting the tone of a positive shop atmosphere by approaching the day as if hosting a party.Troubleshooting any reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients needs are met.Maintaining overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk and bar area clean.Keep the shop looking fresh.
Bartender side work includes activities such as: dusting, cleaning, sweeping, inventory, cleaning dishes/glasses, re-stocking product shelves and other similar duties. Sales Associate / Customer Service Representative Qualifications: Experience in a fast paced, customer service centric environment Previous experience with Point-of-Sale (POS) Systems strongly preferredPrevious salon/spa experience preferred but not requiredHigh school diploma or equivalentAbility to work at a sustained, fast paceExcellent problem solving and troubleshooting skillsTrack record in providing over-the-top, amazing customer service!Ability to multitask with easeFrequently required to stand and/or walk for duration of 6-8 hour long shiftsHas the technical ability and skills to operate a point-of-sale systemProblem solver uses logic and support resources to solve problems at the front deskMaintains professional demeanor under pressureMust have weekend availabilityDrybar follows all applicable federal, state and local laws regarding background checks

Legal Disclaimer:
2023 DB Franchise, LLC (DBF).
Each Drybar shop is independently owned and operated.
Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops.
All individuals hired by franchise owners shops are their employees, not those of DBF.
Drybar + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.


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