About the Role As a Sales Associate, you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.
You're excited about this opportunity because you will... Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards. Achieve established sales and contest goals while maintaining knowledge of current sales and promotions. Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders. Utilize effective selling techniques to build multiple sales and increase productivity. Demonstrate comprehensive product knowledge, including features and benefits. Efficiently and accurately perform register transactions (i.e., sales, returns, and exchanges). Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting. Uphold store maintenance and cleanliness standards by straightening, cleaning, and helping maintain stockroom as needed. Process, ticket, and restock merchandise as needed. Perform other duties as assigned by management. Comply with all Company policies and procedures. Why you will love working at Williams-Sonoma, Inc. We're a successful, fast-growing company with an entrepreneurial vibe. A technologically and data-driven business. Competitive salaries and comprehensive health benefits. We're at the forefront of tech and retail, redefining technology for the next generation. We're passionate about our internal and external clients and live/breathe the client experience. We get to be creative daily. A smart, experienced leadership team that wants to do it right and is open to new ideas. We believe in autonomy and reward taking initiative. We have fun! We're excited about you because... You love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale. You succeed in a team environment while able to work independently & manage your own time. You thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box. You know what questions to ask your customers in order to understand their personal cooking style & needs. You enjoy discovering the customer's style, lifestyle & story to connect them to the right products. You are most successful when provided with clearly defined daily sales goals & metrics. A high school diploma or equivalent is preferred. 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required). Proven ability to prioritize and handle multiple tasks simultaneously. Ability to be mobile on the sales floor for extended periods of time, operate POS system, and lift and mobilize medium to large items (up to 75 lbs.) while utilizing appropriate equipment and safety techniques. Full-time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday, and/or Sunday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and the entire holiday season (November and December). Physical Requirements: Ability to be mobile on the sales floor for extended periods of time. Ability to operate POS system. Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques. Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands. A 401(k) plan and other investment opportunities. A wellness program that supports your physical, financial and emotional health. Paid vacations and holidays (full-time). Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time). WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
FOR SF ONLY: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
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