Job summary
Selling, fitting, and dispensing eyewearMeeting sales and company objectivesProviding excellent customer service
Job seniority: entry level
Responsibilities
• Meets National Vision's sales and company objectives.• Adheres to National Vision's Code of Conduct to ensure professional and productive environment for associates.• Works to bring National Vision's Mission, Vision, and Values to life by fostering an inclusive and respectful environment for associates and customers.• Assists with dispensing eyeglasses and contact lenses to customers, as permitted by state law.• Performs insertion and removal training of contact lenses to customers, as permitted by state law.• Educates clients on proper eyeglass and contact lens care.• Maintains accurate and organized patient records.• Notifies customers when orders are ready or of any delays.• Assists customers with picking out eyewear, recommending appropriate products for lifestyle and Rx.• Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.• Diligently maintains the cleanliness of all equipment, workstations and the overall facility on a daily basis based on safety protocols.• Ensures inventory control and loss prevention procedures are followed at all times.• Maintains visual merchandising according to Brand and Company Standards.
Requirements
• 1+ years related experience or training in retail/customer service preferred.• Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.• In some locations, bilingual abilities preferred.• Ability to give instruction in a clear and concise manner to customers.• Ability to interact with all levels of employees in a courteous, professional manner at all times.• Education: High School Diploma or equivalent required
Benefits
• Competitive compensation including bonus potential• Comprehensive benefits package including health and dental insurance, 401k retirement savings, flex spending account, paid time off, paid holidays, parental leave, employee eyewear discount, and more.• Opportunities for professional growth and long-term career fulfillment• Training programs and access to educational courses• Promotions from within
