Job Title: Sales Administrator
Location: Newark, NJ
Position Overview: The Sales Administrator plays a crucial role in supporting the sales team by handling administrative tasks, managing customer inquiries, processing orders, and ensuring efficient communication between the sales department and other internal stakeholders. This position requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced sales environment.
Responsibilities:
Provide administrative support to the sales team, including inputting sales orders, getting orders ready, sending out bids, managing calendars, scheduling appointments, preparing documents, and handling correspondence.
Serve as the initial point of contact for customer inquiries, answering phones, responding to emails, and directing inquiries to the appropriate sales representative or department.
Process customer orders accurately and efficiently, including verifying pricing and availability, preparing sales quotes, creating purchase orders, and entering orders into the system.
Monitor inventory levels of lumber and building materials, coordinating with the purchasing department to ensure stock availability and timely replenishment.
Maintain accurate and organized sales records, including customer information, order details, sales contracts, and related documentation, ensuring compliance with company policies and procedures.
Compile and generate sales reports, including tracking sales activities, analyzing sales data, and preparing performance metrics for review by sales management.
Assist customers with inquiries, requests, and issues, providing exceptional service and ensuring prompt resolution to enhance customer satisfaction.
Coordinate sales activities and communication between the sales team, customers, and other internal departments, ensuring smooth operations and timely order fulfillment.
Provide support to sales representatives, including preparing sales presentations, marketing materials, and product information, as well as assisting with sales promotions and events.
Collaborate with sales team members, yard personnel, purchasing, and other departments to facilitate effective communication, problem-solving, and teamwork.
Qualifications:
High school diploma or equivalent; additional education or training in business administration, sales, or a related field is preferred.
Previous experience in administrative support roles, preferably in a sales or customer service environment, with knowledge of lumber or building materials industry terminology and processes.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM software or sales databases.
Strong organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
Excellent communication and interpersonal skills, with a professional demeanor and the ability to interact effectively with customers, sales team members, and internal stakeholders.
Detail-oriented and analytical mindset, with the ability to accurately process orders, maintain records, and generate reports.
Ability to work independently with minimal supervision, as well as collaboratively as part of a team, contributing to the overall success of the sales department and organization.
Schedule and Compensation:
Monday to Friday: 7:30 AM - 4:00 PM (Sometimes 5pm depending on operational needs)
Occasional Saturday day shift availability when needed.
Hourly Rate: $21-$26 an hour DOE
Benefits:
Medical & Dental Insurance Benefits
PTO
401k
Paid Holidays
