Sales Engineer II, Ten-X
Job Description
COSTAR GROUP
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
TEN-X
The Ten-XSales Engineeris responsible forpreparing assets for sale at auction.Through their real estate transactionexpertise, they advise clients on how to best prepare and present the offering, ensure complete and organized due diligence is available to buyers, and supports the broker's buyer engagement as needed to sell the property at auction.
As aTen-XSales Engineer, you will drive business growth by understanding customer needs, providingsolutionsand effectively articulating the value of our auction products and services. Your role will be pivotal in effectively communicating auction strategies to each seller,brokerand buyer that you engage with. Educating each broker and seller as to the structure of how to conduct a successful auction will be instrumental in ensuring success on auction day. Thiscomponentis key to the success of the position as auction strategies differ significantly from a traditional commercial real estate sale.
OBJECTIVES OF THE ROLE:
Prepare every listing in a complete and detailed manner to reduce buyer risk and maximize buyer participation.
Identifyand qualify key buyer prospects, encourage their auction participation, and capture their investment profile.
Develop andmaintainstrong customer relationships to increase customer satisfaction and loyalty.
Mitigate and suggest solutions and strategies to ensure assets are soldas scheduled.
Strive to improve company Net Promoter Score (NPS) throughtimelycommunication, setting proper expectations, and providing excellent customer service.
RESPONSIBILITIES/ DUTIES:
Deliver a compelling value proposition of the Ten-X platform, benefits, and collaborate with decision-makers to effectively implement Ten-X products and services.
Maintain expert knowledge on the Ten-X Platform, staying abreast of product enhancements.
Solutionsellthe benefits of the Ten-X platform to overcome any objections and educate customers on the nuances of the various sales channels (e.g.Live Bid, BuyNow, etc.)
Understand our product/service's technical features,functionalitiesand benefits
Obtain buyer feedback to provide owners with transparent feedback on their asset to educate ownership on the probability of sale at auction
Review contract expectations and terms with each interestedparty.
Curate alistingdisplay page for each asset that generates interest in the asset and drives traffic to the listing display page
Conduct product demonstrations of the listing performance report and marketing center,delivercompelling presentations of asset performance throughout the marketing period toshowcasethe value of our Auction solutions.
Provide deal team support by reviewing all due diligence items for each asset, propose optionson how to best set up each opportunity to maximize pricing on auction day.
Review listing performance report on a weekly basis with ownership and brokerage team, presentupdates on market feedback and pricing guidance for each respective assets, work with our internal marketing team toobtainadditionalsupport on an as needed basis for a specific asset
Offerpost auction support to buy side customers to ensure they execute the contract within 2 hours and wire earnest money deposit within 24 hours of the auctionending.
Give active feedback and insights from the market to product development and marketing team.
Stay updated on industry trends and market dynamics.
KNOWLEDGE,SKILLSAND ABILITIES:
Advanced knowledge of commercial real estate and/or mortgage loan sale transactions including timelines,requireddocumentation, and disclosures.
Demonstrated consultative sales approach and consulting capabilities for real estate assets.
Ability to present a professional image and demeanor to internal and external customers.
Ability to communicate effectively both written and verbally with internal and external parties (i.e.sellers, buyers, and brokers).
Demonstration of analytical and organizational skills, attention to detail, and ability to handle confidential material.
Advanced level ofproficiencywith technology and various systems.
Intermediate/advanced Microsoft Excel skills and basic knowledge of other Microsoft Office applications.
TOOLS AND SYSTEMS:
Web Enterprise
Zoom teleconference system
Microsoft Office applications including Excel, Word, PowerPoint, and Outlook
Various central lead and data sources, such as CoStar,LoopNet, etc.
EDUCATION/EXPERIENCE:
A completed bachelor's degree from an accredited, not for profit university is essential.??
Demonstration of commitment to prior employers.?
Minimum of 4 years of related experience in commercial brokerage, asset management, commercial real estate transaction management, escrow and/or mortgage loan sale transactions including timelines,?requireddocumentation, and disclosures. Real estate broker or salesperson license, a plus!?
Minimum of 4 years of?demonstratedanalytical and organizational skills, attention to detail, and ability to handle confidential material within the CRE arena.?
Demonstrated sales support and consulting capabilities for real estate assets.?
Experience in communicating effectively both written and verbally with internal and external parties (i.e.Sellers,?Buyersand Brokers).?
Understanding and?mastery of specialized internal databases and reporting systems to provide relevant data and information to?internal stakeholders and external clients.?
Self-motivated, organized, a keen ability to multi-task and make independent decisions with minimal supervision.?
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
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