Sales Executive

Responsibilities:Manage and grow customer accounts, focusing on satisfaction, upselling, and cross-selling.Gather and analyze customer feedback to enhance product offerings and service quality.Conduct strong follow-ups to ensure customer needs are met and opportunities are maximized.Maintain an accurate sales pipeline and forecast future opportunities.Update the CRM system with all customer interactions and sales activities.Meet and exceed sales targets and quotas.Assist in client onboarding, ensuring successful implementation of SaaS solutions.Perform market research to identify potential industries and clients.Network at industry events to connect with potential clients and stay updated on trends.Collaborate with the marketing department to create targeted campaigns and promotional materials.Provide product development feedback based on customer interactions and market research.Prepare sales reports and presentations for senior management, highlighting key metrics.Identify and qualify potential customers through various channels.Requirements: Bachelor's degree in International relations, Public relations, Marketing, Communications, or a related field.Excellent communication and interpersonal skills, with the ability to build rapport with clients.Strong problem-solving and negotiation abilities.Self-motivated, results-oriented, and a team player with a positive attitude.Basic understanding of SaaS products and technology.Proficient in using CRM software and Microsoft Office Suite.Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs.Previous experience in sales or customer service (e.g., internships, part-time jobs) is a plus but not required.
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