Reporting to a Sales Manager, you will quote and sell homeowner's and renter's insurance policy premiums to incoming sales prospects from advertising ad purchased leads while providing excellent customer service to new and existing customers.
In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home, proximate to one of our office locations (within approximately 35-50 miles). On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events. Relocation offered to eligible candidates.
Mandatory training will be held in-person in the Phoenix, AZ office for 7 weeks. The hours for training are Monday-Friday 8:30am-5pm Arizona local time. No time off can be taken during training.
Normal business hours are Monday-Friday 8am and 11pm EST, Saturday 8am-6pm EST and Sunday 8am-6pm EST. Once training is finished, your schedule will be aligned to one of the following schedules:
Monday-Friday 1:30pm-10pm EST, rotating Saturdays & Sundays 8am-6pm EST
Monday - Friday 2pm-10:30pm EST, rotating Saturdays & Sundays 8am-6pm EST
Monday - Friday 2:30pm-11pm EST, rotating Saturdays & Sundays 8am-6pm EST
You will have a day off the following week when working a Saturday or Sunday shift.
Hourly
You will quote and sell insurance products to new and current customer.
You will advise prospects on appropriate insurance coverage and options relative to prospect circumstances and meeting the needs of the customer.
You will run reports from multiple systems to verify accuracy of information provided by potential insured regarding insurance and driving history.
You will service existing customer policies including policy changes when customer service is not available.
You will follow up on underwriting department requests to ensure policy underwriting adherence and improve retention.
You will attend sales meetings, seminars or educational activities to stay current with market trends, regulations and maintain state licensing.
You will have knowledge of Microsoft Office applications.
Travel Requirements
~ We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). Interns and contingent workers are not eligible for American Family Insurance Group benefits.
It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
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