*This position is an on-site position if the candidate is located in one of our four locations:* Brentwood, TN
Hohenwald, TN
Winston-Salem, NC
Waukesha, WI POSITION SUMMARY: The Sales & Marketing Operations Specialist will play a key role in supporting our sales and marketing teams with system support, managing data, reporting, and coordinating various initiatives to drive revenue growth and enhance customer engagement.
ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
1. Sales & Marketing Systems Support • Manage, administer and maintain the sales CRM and related systems, to include enhancements and improvements
• Manage and validate the integrity of sales data within the systems
• Support of system tools such as Definitive, Engage, Salesforce
2. Sales Reporting • Primarily using CRM, generate reports and dashboards to provide KPIs and other key performance metrics
• Track and report sales pipelines, forecasts, and other sales reports relative to sales target and performance
• Collaborate with finance, payroll, recruiting and marketing as needed
• Other ad hoc reporting and projects as required
3. Sales Implementation • Provide support to sales and marketing leadership in implementations of strategies, action plans
• Ensure alignment between sales strategies and system capabilities
• Serve as a subject matter expert on sales operations, providing assistance to team members
4. Marketing Support • Work with marketing team to develop sales materials, collateral, presentations, etc.
• Assist marketing with events, conferences and trade shows
• Support marketing team on other projects
EDUCATION: • Bachelor's Degree business administration, finance, or related field preferred. A combination of education and experience that provides the required knowledge, skills, and abilities may be considered
EXPERIENCE: • Minimum of 2 years' relevant experience as a in sales operations, with the ability to interpret data, identify trends and create actionable insights
• Strong skills in data analysis tools including Microsoft Excel, and data visualization software (e.g., Tableau, Power Bi, PowerPoint)
• Prefer experience working with sales and marketing CRM systems (e.g., Salesforce, Talent Rover)
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams
• Detail-oriented with a focus on accuracy and quality in data analysis and reporting
WORK ENVIRONMENT AND TRAVEL REQUIREMENTS: • Occasional travel, as needed