Key Responsibilities: · Set up seasonal sales product data and maintain it in the B2B system. Create and maintain the order entry systems, be able to assist in sales order entry by the Sales team, seasonal sales materials, ensuring the reps have all the seasonal sales tools they need to sell. · Develop and publish product information documents, working with Product team to ensure accuracy of the US Wholesale line and product information. · Work with Master Data Management team to ensure product data is accurately set up and ready for orders to be placed in appropriate systems. Complete product-level customer set ups in GXS catalog and retailer assortment portals so EDI customers may process orders and publish product information on their websites. · Update the Product Status List to track seasonal product changes and communicate changes. · Manage order entry and ATP accuracy within B2B, based on buy plans. Distribute weekly ATP report. · Manage inventory feeds within ERP System for consumer direct customers. · Train Sales team on system and process updates and provide support throughout adoption of new processes. Update training documents, including all policies, guides, and organizational information. · Answer the Sales team's questions on product, IT, systems, processes, as well as run reports as needed to assist the Sales team. · Oversee ordering, organization, and disposition of seasonal sample sets. · Manage Sample needs for Sales channel with 3rd party warehouse and global samples team to ensure all sample orders are fulfilled and processed in a timely manner. · Support Sales team with sell in meetings, ensuring they are equipped with samples, catalogs, and supplies. · Set up promotions, discounts, and terms in the system for retailers. · Update Rep Assignments in ERP, ensuring accuracy and updating when necessary. · Manage MAP tracking tool and enforce MAP policy. · Develop and document Standard Operating Procedures for Sales and Sales Operations responsibilities. · In conjunction with Sales Operations Manager, provide best in class communication of information to Sales team. · Travel to tradeshows for set up, work, teardown; travel to work events; travel to territories and/or key account visits for support and insights. Qualifications: Bachelor's degree or equivalent combination of education and experience. 2+ years similar experience (sales operations, customer service, etc.) and/or experience in a support position within a wholesale environment. Experience with Netsuite and/or Zendesk a plus Benefits: Competitive salary and performance-based incentives. Health and wellness benefits package. Opportunities for career growth and advancement. Dynamic and collaborative work environment. Employee discounts on company products.
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\n$67,000 - $74,000 a year
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