We have an opportunity for a motivated Sales Specialist - Unified Support resource on our team.
The focus of this role is to drive and close Microsoft Enterprise Support opportunities to ensure customers are supported throughout all stages of the product lifecycle, improving their health and enabling customer outcomes and consumption. The Sales Specialist - Unified Support leverages Microsoft's unique experience, including direct access to product teams, to help customers use their Microsoft investments as productively as possible.
We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other's ideas because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference.
Join us and be one who empowers billions! That's incredible reach . When you combine that with your own inspiration , plus the freedom and support to make your ideas happen, you can make a huge impact on how people work and live all over the world
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities
Responsibilities
Plan & Execute as One Microsoft to Enable Customer Outcomes: Working closely with the Account Executive & account team to ensure a positive 'One Microsoft' customer experience.
Close Deals Through Effective Deal Team Orchestration: Owning Microsoft Support sales opportunities end to end, leveraging appropriate account & pre-sales roles to bring the best resources to ensure customer satisfaction & deal success.
Meet or Exceed Revenue Targets, Maintaining Sales Hygiene & Deal Excellence: Executing discipline in lead management, opportunity qualification, close planning, pipeline hygiene, forecasting & deal commitment.
Support Sales Driver: Ability to purposefully plan to achieve results. Skilled in sales & account planning & influencing stakeholders & decision-makers.
Challenger Seller: Influence Business & Technical Decision Makers. Skilled in creating cases for customer change & translating value propositions & solutions into Customer business outcomes. Drive intentional sales motions & navigate procurement processes & frameworks.
Support Sales: Skilled in communicating value propositions, executing defined sales motions & leveraging priority offerings to meet customer needs.
Support Deal Leader: Ability to lead a deal team to ensure success, working in partnership across multiple virtual teams & meeting or exceeding revenue targets. Skilled in Collaboration, Role Orchestration, Sales process (0-100% lifecycle), Negotiation & Sales Excellence (Lead Management, Opportunity Qualification, Close Planning, Pipeline & Forecasting)
Other
Embody our Culture and Values
Qualifications
Required/Minimum Qualifications
7+ years technology-related sales or account management experience
OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years technology-related sales or account management experience.
4+ years of business to business technology sales experience.
Additional/Preferred Qualifications
9+ years technology-related sales or account management experience
OR Bachelor's Degree in Information Technology, or related field AND 8+ years technology-related sales or account management experience
OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years technology-related sales or account management experience.
4+ years of professional services/support services sales experience.
Experienced with Microsoft enterprise technology.
Solution Area Specialists IC5 - The typical base pay range for this role across the U.S. is USD $122,400 - $216,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $166,100 - $235,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until May 4, 2024.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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