Are you a Sales Technology enthusiast seeking an exciting new challenge? We have an incredible opportunity for a Sales Technology Business Analyst to join our dynamic IT team. In this pivotal role, you'll be at the forefront of enhancing our cutting-edge CRM Dynamics 365 application, collaborating closely with our Business Solution Architect.
Here's what you can expect:
Innovation Hub: Immerse yourself in a role where you'll facilitate and coordinate enhancements to our state-of-the-art sales systems, making data-driven decisions using the latest tools and technologies.
Collaborative Ecosystem: Engage with stakeholders, vendors, and developers to deliver top-notch solutions that enhance sales efficiency and effectiveness.
Flexibility & Convenience: Enjoy a hybrid schedule of 3 days in the office and 2 days remote, offering the flexibility you crave.
Your Responsibilities:
System Enhancement: Define and understand sales system needs, analyze data, and propose solutions to keep our CRM at its prime.
Vendor Coordination: Work closely with vendors and developers, ensuring clear instructions, monitoring progress, and ensuring stakeholder satisfaction.
Training & Documentation: Be a training maestro, identifying needs, creating effective materials, and evaluating training effectiveness.
Platform Mastery: Take the reins as the primary CRM resource, handling customization, administration, and ensuring smooth operation.
Second Level Support: Resolve service requests within SLA, document and escalate system bugs for seamless operations.
Qualifications:
- Candidate must be based in New Jersey.
- Experience working cross-functionally with a Sales team.
- 3+ years of experience with CRM products, with a majority in Microsoft Dynamics 365 and Power Platforms.
- Bachelor's Degree and/or advanced certifications in Microsoft Dynamics CRM.
- Hands-on experience with Microsoft Dynamics 365 CRM modules and Power Apps technical solutions.
- Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments.
- Experience developing and deploying business applications using Microsoft's Dynamics Power Platform.
- Core Skills: SQL, .Net, D365, CRM SDK, CRM Plugins, Power Apps, and Power Automate.
- Experience with the design of conceptual architecture and technical solutions.
- Experience working with a team to deliver large, complex technology projects.
- Experience with multiple full life cycle implementations of Microsoft Dynamics CRM.
- Problem-solving and troubleshooting skills.
- Experience interviewing users and business owners to gather requirements and write Functional Specifications.
- Well-organized and analytical.
- Ability to change directions quickly and nimbly.
- Humble and hungry for continued learning.
If you're ready to thrive in an environment where your skills meet innovation, we invite you to apply for this exciting opportunity. Join us and grow alongside a talented team that values entrepreneurial spirit and offers amazing growth opportunities.
Employment Type: Full-Time
Salary: $ 60,000.00 120,000.00 Per Year
