ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.
Altus Receivables is seeking a Salesforce Administrator to oversee the customized Salesforce environment of our organization. The role demands a thorough understanding of Salesforce capabilities, custom solutions, and business
processes integration. The Administrator will be responsible for ensuring the stability of the businesscritical CRM platform, enhancing its functionality, and improving user experience and efficiency. Job Responsibilities: System Administration:
Manage multiple user setup, profiles, roles, permissions, and ensure security settings are maintained.
Perform routine review of data security, storage, and backup procedures to ensure compliance with internal and industry standards. Customization and Configuration:
Customize and configure Salesforce solutions according to the organization's unique requirements.
Develop and maintain custom objects, fields, formulas, validation rules, custom workflow, and approval processes.
Use Salesforce tools like Process Builder, Flow, and Workflow Rules to automate business processes. User Support and Training:
Serve as the primary point of contact for all Salesforce users to troubleshoot and resolve any issues related to Salesforce and related systems.
Conduct regular training sessions and create user guides to help staff maximize the use of Salesforce features. Data Management and Reporting:
Ensure data integrity by performing regular audits and cleaning up data.
Create and manage complex reports and dashboards specific to various departmental needs, providing actionable insights through data. Continuous Improvement:
Stay updated with the latest Salesforce features and functionality to provide recommendations for process improvements.
Test and implement new Salesforce releases, ensuring the system remains efficient and leverages new capabilities. Job Requirements: Bachelor's degree in Computer Science, Information Systems, Business Administration, a related field, or work experience Salesforce Administrator Certification (required) Proven experience in a Salesforce Administrator role managing highly customized instances Strong understanding of Salesforce.com best practices and functionality Advanced knowledge of Salesforce configuration options, data model/architecture, and security model Proficient in generating complex reports and dashboards Excellent project management skills and a strong ability to prioritize Strong problem-solving skills and ability to give attention to detail Compensation and Benefits: Salary is $90,000 - $100,000 per year (DOE) Benefit package with health, dental, vision, life and disability coverage options 401(k) retirement plan option with company matching Generous paid time off policy - start with 18 days per year Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice We look forward to you joining our team!! Armstrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical??? condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ?expression, veteran status, or any other status protected under federal, state, or local law.
