Salesforce - Business Analyst What You'll Do Propose, implement, and manage the implementation of Salesforce solutions that meet business requirements Lead client sessions to gather, define, and document business requirements Develop implementation estimates and plans for phases of the delivery lifecycle, including development, testing, training, communication, deployment, and post-production support Document requirements in the form of use cases Demonstrate solution functionality to business stakeholders as needed Design and participate in end-user acceptance testing Present solution options to customer, evaluating the pros and cons of declarative configuration against code and customization Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping Participate in declarative system configuration Provide technical and functional expertise to project teams Participate in training content development and Administrator and end-user training delivery What You'll Bring 2+ years of CRM experience and proven understanding of a full software development lifecycle 2+ years of hands-on experience with packaged applications, preferably Salesforce, implementing full project lifecycles.
Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs Skilled at defining and documenting business processes and requirements for ongoing system improvement initiatives Requirements gathering - Experience participating in and leading requirements gathering sessions and documenting detailed user stories, defined outcomes, and success criteria System configuration - Ability to effectively design a scalable solution to meet client business needs, and participate in system configuration when necessary Project management - Understanding of core project management concepts, theories, practices, and methods including Agile Familiarity with agile software delivery methodologies and tools such as Scrum, Jira, and Rally Active Salesforce certifications or ability to achieve relevant certifications upon hire Ability to coordinate with business/IT stakeholders to help define product roadmap Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life.
As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability.
We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices.
For this position, the base salary pay range is $109,000 to $155,000.
In addition, individuals may be eligible for an annual discretionary bonus.
Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors.
The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws.
Slalom will also consider qualified applications with criminal histories, consistent with legal requirements.
Slalom welcomes and encourages applications from individuals with disabilities.
Reasonable accommodations are available for candidates during all aspects of the selection process.
Please advise the talent acquisition team if you require accommodations during the interview process.