WHO WE ARE LOOKING FOR: The General Manager position is a high-profile leadership position that is responsible for the salon's overall growth, coordination, and operational success. The General Manager will ensure the salon meets or exceeds financial goals while providing remarkable leadership in areas of customer service, team member relations, sales, and member participation. The General Manager will provide daily support to their team and offer ongoing leadership, motivation, and development. They are responsible for coaching, communication, alignment, and holding their Lash Lounge team to the salon's expectations. The General Manager will also act as the salon ambassador to provide each member with an unforgettable experience.
RESPONSIBILITIES: Manage the daily operations of the salonEnsure the salon meets or exceeds financial goalsMaximize sales and membership participationMake sure both guests and team members are scheduled efficiently and effectivelyProvide daily support to team membersCoach and develop team membersHandle guest issues and ensure each guest has an unforgettable and consistent experienceHiring and Training AssistanceBasic math skills for managing budgets, pricing services, and handling transactions.A passion for the beauty industry with an understanding of current trends and market dynamics.REQUIRED SKILLS: 5+ years directly managing a team of 3 or more5+ years or more in a Front Desk Sales role, preferably in Salon/Spa or Membership focused businessesHigh school diploma or equivalentCollege Degree in Business or other relatable field, experience is preferredReliable transportationExceptional customer service skills and computer skillsMindBody Online Software experience is a plus!WHY JOIN OUR TEAM? Salary; commensurate with experienceAnnual Bonus PlanFree lash extensions and all other salon servicesDiscounts on retail productsBig opportunity for growth into managing multiple salons, enhancing job responsibilities, growing in management as we grow as a business!If you love the challenge of starting a new business and take pride in growing something from the ground up, are dedicated to providing an amazing culture - then this is the position for you! If you are awesome at motivating staff and want to see your team grow, please submit your resume. We would love to meet you!
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