Title: SAP Business Analyst - OTC (Toy Industry) Location: Remote Note: We need candidates from Toy industry for eg: Hasbro, Lego, Mattel, Funko etc. Please revise the search and share more candidates. Key Responsibilities: 1 . Process Analysis and Improvement: Analyze and document OTC processes, including order management, credit management, billing, and collections, to ensure they align with business objectives. Identify areas for process improvement and recommend solutions to enhance efficiency, accuracy, and customer satisfaction. 2. SAP OTC Configuration: Configure and customize SAP OTC modules (e.g., SAP SD) to meet business requirements and optimize the order-to-cash cycle. Collaborate with technical teams to implement and test system changes, ensuring they meet functional specifications and performance standards. Requirements Gathering and Documentation: Work with business stakeholders to gather and validate requirements for SAP OTC solutions. Develop and maintain detailed documentation, including business process flows, functional specifications, and user stories. System Integration and Testing: Oversee the integration of SAP OTC modules with other SAP modules (e.g., SAP FI) and third-party systems, ensuring seamless data flow and accuracy. Develop and execute test plans to validate system changes and enhancements, and ensure they meet business requirements and quality standards. Reporting and Analytics: Design and develop OTC reports and dashboards using SAP tools (e.g., SAP BW, SAP Analytics Cloud) to provide insights and support decision-making. Monitor OTC performance metrics and recommend actions to address any issues or opportunities for improvement. Training and Support: Provide training and support to end-users on SAP OTC functionalities and processes. Develop training materials and user guides to facilitate effective use of SAP systems and ensure user proficiency. Project Management: Support OTC-related SAP projects by participating in project planning, resource allocation, and progress tracking. Collaborate with project managers and other team members to ensure successful project delivery and alignment with business goals. Compliance and Risk Management: Ensure that SAP OTC processes and systems comply with regulatory requirements, internal controls, and organizational policies. Identify and mitigate risks associated with OTC processes and SAP systems. Qualifications: • Experience: Minimum of 10-12 years of experience as an SAP Business Analyst with a strong focus on OTC processes, including experience with SAP SD (Sales and Distribution) module. Skills: In-depth knowledge of SAP OTC modules and their integration with other SAP and third-party systems. Strong analytical and problem-solving skills, with the ability to understand complex OTC processes and systems. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders. Experience with OTC reporting, data analysis, and process optimization. Certifications: SAP certification in SAP SD or related OTC modules is preferred.
