Description This position requires Security Clearance and 50% Travel.
LNO, Inc. currently has an opening for an RHN SATCOM Field Operations Integrator to provide Functional and Technical Support on the Warfighter Information Network-Tactical (WIN-T Inc 1b) Satellite Transportable Terminal (STT), Unit Hub Satellite Terminal (UHST), Linkway Master Reference Terminal (MRT), and Regional Hub Node (RHN) systems.
This position will support the Warfighter Readiness requirements providing Subject Matter Expertise (SME) in the design, development, delivery and maintenance of training curriculum for Warfighter Readiness systems.
Primary Responsibilities include, but are not limited to: New Equipment and Field Operations Support: In support of specified Warfighter Readiness requirements, perform Total Package Fielding (TPF) functions IAW AR and DA PAM 700-142 with the gaining unit/organization in CONUS/OCONUS at unit home stations, TDY locations, and/or during field missions.
Travel to customer locations to assess unit equipment fielding needs and provide unique systems configurations/solutions to match the fielding requirements and ensure operability.
Determine baseline application on new equipment to be integrated prior to shipping to location.
Interface directly with Government customers as the primary technical Subject Matter Expert (SME) on any related matter.
Perform joint system check out of each system installation prior to issue.
Conduct technical analysis for system implementations, modifications, and potential enhancements.
Perform de-installations, installations, and handoffs for specified systems.
Troubleshoot system problems and/or integration issues, determine system solution in accordance with customer needs, and recommend actions to customer for system solutions.
Perform engineering assessments of new equipment and software upgrades for integration into required systems.
Develop and improve operations processes/practices for each location based on best practices across the program and through peer and management collaboration.
Develop lesson materials and conduct on-site field training of operations personnel on newly developed/implemented system procedures.
Prepare and coordinate TPF activities including New material Introductory Briefings (NMIB), validation of unit Materiel Requirements Lists (MRL), prepare After Action Reports (AAR) and other actions as required for the TPF.
Curriculum Development: Coordinate with Government customers to prepare and maintain TPF and NET plans for current and future systems.
Create customized training plans based on current systems, new system upgrades, and mission-specific requirements.
Training Services: Provide delivery of instruction through both field and classroom training/operation.
When required, work shall be done at night and in inclement weather.
When applicable, coordinate classroom set-up to support each individual class.
Provide modernization instruction on the operations and maintenance of supported systems, standard and non-standard systems and equipment.
Serve as primary fielders, installers, instructors, assistant instructors, and/or demonstrators.
Cross Training: Participate in formal training and self-instruction / use on complimentary systems and protocols to increase the breadth of systems competency for training and fielding requirements.
Continuing Education: Continue education through self-study and other methods to maintain instructor certification status, as applicable.
Trainers shall attend instructor qualification training or other specialized training conducted at various CONUS or OCONUS locations.
Basic Qualifications: Active DoD Secret security clearance required Bachelor's Degree with 4 or more years' of experience.
Additional directly related experience can offset the degree requirements Minimum 4 years hands on experience on related WIN-T systems Experience with military training Valid passport or ability to obtain a passport Candidate must have experience performing hardware and software repair, replacement, troubleshoot, installation and over the shoulder training support for the Warfighter Information Network-Tactical Increment 1 (WIN-T Inc 1).
This system of systems includes the following equipment: Unit Hub Node, Regional Hub Node, Single Shelter Switch (SSS), Joint Network Nodes (JNN), Battalion Command Post Nodes (BnCPN), Network Operations (NetOps), JNN and BnCPN Satellite Transportable Terminals (STTs), and Master Reference Terminals (MRTs).