Scheduler/Receptionist

Job Summary:Amada Senior Care Bellevue is looking for a Scheduler/Receptionist to join our team in Kirkland, Washington. This is a full-time, hourly administrative role in the senior care industry. As a Scheduler/Receptionist, you will play a vital role in ensuring effective scheduling of our clients' care services and answering incoming calls and routing as appropriate, other office tasks as needed..Compensation & Benefits:We offer competitive hourly pay and a comprehensive benefits package, including health insurance stipend, paid time off, and sick pay.Responsibilities:Efficiently schedule client services for caregivers based on individual care plans and availability of caregiversCommunicate with caregivers and clients to confirm, cancel, or reschedule shiftsMaintain accurate and up-to-date records of client schedules and caregiver availabilityAnswer incoming phone calls and direct them to the appropriate staff member or take messages as neededGreet visitors and assist them with their inquiries or direct them to the appropriate staff memberAlternate on-call weekendsAssist with various administrative tasks, such as filing, data entry, and document preparationCollaborate with the management team to ensure proper staffing and scheduling practices are being followedAdhere to all company policies and procedures to maintain confidentiality and protect client privacyProvide exceptional customer service to clients, caregivers, and visitorsOther duties as assigned by the management teamRequirements:High school diploma or equivalentPrevious experience in scheduling or administrative role preferredExceptional organizational and time-management skillsStrong communication and interpersonal abilitiesKnowledge of scheduling software and Microsoft Office SuiteAbility to multitask and prioritize competing responsibilitiesCompassionate and empathetic attitude towards seniors and their familiesMust pass a background checkMust have reliable transportationMust be able to work full-time hours and rotating on call weekendsEEOC Statement:Amada Senior Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We are committed to creating an inclusive and diverse workplace for all employees.